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iK Tech Stack

Managed IT services and telecom solutions for operational efficiency

Information Technology & Services São Paulo, SP 201–500 employees Founded 2010 Privately Held

iK Solution operates a Brazil-based managed services practice spanning IT infrastructure, telecom, and business process optimization. The tech stack is enterprise-heavy (SAP, Oracle, Microsoft 365, Azure, ServiceNow, GLPI) paired with custom development in Java and microservices, reflecting a hybrid model of third-party platforms and internal tooling. Active projects center on process standardization, billing workflow, and support service delivery—areas that align directly with stated pain points around billing bottlenecks and operational inefficiencies.

Tech Stack 41 technologies

Core StackSAP Azure AD Intune PL/SQL Java Spring React Angular Oracle Azure DevOps Jest JavaScript TypeScript ServiceNow Excel Microsoft 365 Exchange Online Teams SharePoint OneDrive Azure Entra ID Microsoft Defender for Office 365 PowerShell Git Azure Jersey DB2 Mockito Spring Test GLPI+11 more

What iK Is Building

◆Challenges

Ensuring timely billing
Avoiding operational impact
Identifying billing bottlenecks
Maintaining microsoft 365 security
Inefficient process flows
Poor communication alignment
Process automation opportunities
Operational inefficiencies
Customer operational pain points
Controlling a&p budget for hcp

▲Active Projects

Process standardization and documentation
Improving billing workflow
Tax reform process support
Process flow organization
Construction and implementation of marketing materials
Budget monitoring for hcp a&p
New java 11/21 applications
Rest api and microservices integration
Designing support and field services solutions
Capacity planning for support services

Hiring Activity

Steady15 roles · 7 in 30d

Department

Support

6

Ops

4

Engineering

3

Admin

1

Marketing

1

Product

1

Seniority

Junior

6

Mid

4

Senior

3

Manager

2

Intern

1

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About iK

iK Solution delivers personalized managed IT and telecom services to mid-market companies in Brazil, with a focus on reducing communication costs and improving operational productivity. The service portfolio spans infrastructure management (Microsoft 365, Azure, ServiceNow, GLPI), custom application development (Java, REST APIs, microservices), and process optimization consulting. The company operates from São Paulo with a support-heavy team structure (6 support staff, 4 ops, 3 engineers) and maintains steady hiring velocity across customer-facing and back-office functions.

HeadquartersSão Paulo, SP

Company Size201–500 employees

Founded2010

Hiring MarketsBrazil

Frequently Asked Questions

What technology platforms does iK Solution use?

iK deploys enterprise platforms including SAP, Oracle, Microsoft 365, Azure, ServiceNow, and GLPI. Custom development uses Java, Spring, React, Angular, and REST APIs. Database backends are Oracle and DB2.

What is iK Solution currently building?

Active projects include billing workflow optimization, process standardization and documentation, tax reform support, REST API and microservices integration, and support service capacity planning.