IHG Hotels & Resorts Tech Stack

Global hotel operator managing 20 brands across 6,900+ properties

Hospitality Windsor, Berkshire 10,001+ employees Public Company

IHG Hotels & Resorts operates a geographically distributed portfolio spanning over 100 countries with approximately 400,000 staff across corporate and hotel-level operations. The hiring mix is heavily skewed toward ops roles (929 openings) relative to engineering (31), reflecting a property-management-first organizational structure. Active hiring across 25+ countries and current focus on capital planning, preventative maintenance, and room rejuvenation suggests ongoing portfolio optimization alongside core occupancy and revenue challenges.

Tech Stack 79 technologies

Core StackAdobe Creative Cloud SAP Oracle QuickBooks Adobe Illustrator Opera Microsoft Office Word Excel PowerPoint Outlook Micros Cvent SevenRooms Delphi MICROS Veritas Backup Exec PeopleSoft WeChat TikTok Weibo Xiaohongshu Agoda Expedia OpenTable Douyin Meta Photoshop Instagram LinkedIn+49 more

AdoptingPOS

What IHG Hotels & Resorts Is Building

◆Challenges

Ensuring brand compliance
Cost control
Increasing occupancy rates
Maximizing hotel revenue
Increasing revenue
Improving guest satisfaction
Maximizing profitability
Controlling departmental costs
Minimising waste
Reducing waste

▲Active Projects

Capital plans and asset management initiatives
Annual marketing plan
New hotel opening setup
Preventative maintenance program
Rejuvenation of the room experience
Special events and sales blitzes
Environmental action plan
Annual operating budget development
Integrated marketing campaigns
Environmentally-conscious action plans

Hiring Activity

Steady1,600 roles · 600 in 30d

Department

Ops

929

Sales

160

Finance

117

Marketing

Operations

Engineering

Hospitality

Seniority

Junior

550

Mid

348

Manager

279

Director

155

Senior

148

Intern

Lead

C-Level

Notable leadership hires: Finance Director, Marketing Director, Human Resources Director, Chief Accountant, Account Director

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About IHG Hotels & Resorts

IHG Hotels & Resorts is a publicly traded global hospitality operator with 20 distinct hotel brands—ranging from luxury (Six Senses, InterContinental, Regent) to mid-tier (Crowne Plaza, Holiday Inn) to select-service (Holiday Inn Express, avid)—plus IHG One Rewards, a major hotel loyalty program. The company operates over 6,900 open hotels with 2,000+ in-pipeline properties. Revenue generation centers on occupancy rates, average daily rate optimization, and cost control across dispersed property locations. Operations dominate the org; engineering and product teams are minimal relative to sales and corporate support roles, consistent with a traditional hotel franchisor model.

HeadquartersWindsor, Berkshire

Company Size10,001+ employees

Hiring MarketsSpain, Australia, Belgium, Netherlands, China, Saudi Arabia, Singapore, Portugal

Frequently Asked Questions

What is IHG Hotels & Resorts' tech stack?

Opera (PMS), SAP and Oracle (ERP), PeopleSoft (HR), Cvent and SevenRooms (hospitality ops), Veritas Backup Exec (backup), plus WeChat, TikTok, Instagram, LinkedIn for regional social and distribution (especially in Asia-Pacific).

How many hotels does IHG operate?

IHG operates over 6,900 open hotels in more than 100 countries under 20 hotel brands, with a development pipeline of over 2,000 additional properties.