IBR Latam Tech Stack

Financial services and BPO platform for collections, sales, and omnichannel customer engagement

Financial Services Santiago, Región Metropolitana de Santiago 1,001–5,000 employees Privately Held

IBR Latam operates a financial-services and business-process outsourcing platform across three countries, with active hiring concentrated in support and finance rather than engineering—a signal of a service-delivery-led organization scaling operations. The tech stack is frontend-heavy (Angular, TypeScript, NgRx) layered over AWS infrastructure, with current investment flowing toward serverless (Lambda, CloudWatch) and away from legacy architectures. Active projects in portability migration and retention campaigns align with pain points in customer churn and workforce staffing, suggesting operational efficiency is a near-term priority.

Tech Stack 36 technologies

Core StackWindows Server Active Directory Angular TypeScript JavaScript Cypress AWS CloudFront CloudFormation AWS Lambda Bitbucket Java MySQL DynamoDB Windows Microsoft 365 Excel NgRx RxJS HTML5 CSS SCSS Jasmine Route 53 Amplify API Gateway Bitbucket Pipelines Amazon Cognito Google Spring Boot+3 more

AdoptingAWS Lambda AWS CloudWatch AWS SAM CLI

What IBR Latam Is Building

◆Challenges

Optimizing administrative processes
Lack of experienced call center staff
Transitioning legacy applications to modern architecture
Ensuring scalability and database performance
Vacancy coverage within time and quality standards
Recruitment team leadership to meet objectives
Candidate lifecycle coordination ensuring exceptional experience
Retaining telecom customers
Improving retention kpis
Managing delinquent portfolios

▲Active Projects

Portabilidad claro
Gas cálidda atc
Transition and maintenance of applications under modern architecture
Implement serverless solutions
Talent attraction strategy
University partnership program
Recruitment metrics analysis
Campaña claro vtr
Retention campaign launch
Portability migration

Hiring Activity

Accelerating70 roles · 40 in 30d

Department

Support

Finance

Sales

Ops

Engineering

Seniority

Junior

Mid

Senior

Manager

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About IBR Latam

IBR Latam provides financial services and back-office outsourcing for mid-market companies across Chile, Peru, and one additional country. The company specializes in collections management, sales of insurance and credit products, telecommunications service distribution, omnichannel customer engagement, and administrative cost reduction. With 1,001–5,000 employees headquartered in Santiago, the organization operates as a privately held firm serving education, transportation, mortgage, and telecommunications sectors. Current initiatives focus on modernizing legacy systems to serverless architectures, managing portfolio delinquency, and addressing customer retention in competitive telecom markets.

HeadquartersSantiago, Región Metropolitana de Santiago

Company Size1,001–5,000 employees

Hiring MarketsPeru

Frequently Asked Questions

What is IBR Latam's tech stack?

Frontend: Angular, TypeScript, JavaScript, NgRx. Backend: Java, Spring Boot, AWS Lambda. Infrastructure: AWS (CloudFront, Route 53, Amplify, API Gateway, Cognito). Data: MySQL, DynamoDB. CI/CD: Bitbucket, Bitbucket Pipelines. Testing: Jasmine, Cypress.

What countries does IBR Latam operate in?

Headquarters in Santiago, Chile. Active operations in Peru confirmed via hiring data. A third country is mentioned in the full description but not named.