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IAG Loyalty Tech Stack

Loyalty platform managing airline rewards programs and merchant partnerships

Technology, Information and Internet London 501–1,000 employees Founded 1988 Public Company

IAG Loyalty operates the Avios currency and loyalty management infrastructure for four airline programs (British Airways, Iberia, Vueling, Aer Lingus) plus a network of retail and financial partners. The tech stack reflects a maturing platform scaling on AWS with infrastructure-as-code (Terraform), modern app frameworks (React Native, C#), and security tooling (Palo Alto Networks, SAST/DAST, CSPM, SIEM) — signaling investment in both developer velocity and compliance posture. Active hiring is engineering-heavy (9 of 21 open roles), with senior and lead positions dominating, paired with a data privacy programme and developer portal rollout, indicating a shift toward self-service infrastructure and tighter security-compliance coupling.

Tech Stack 15 technologies

Core StackPalo Alto Networks AWS Terraform Python React Native C# Backstage Amazon Connect SAST DAST WhatsApp Bash CSPM SIEM Anaplan

What IAG Loyalty Is Building

Challenges

  • Improving platform efficiency
  • Maintaining system reliability
  • Removing friction
  • Unlocking investment
  • Technical debt
  • Reducing friction and time to market
  • Seamless interoperability across systems
  • Complex integration challenges
  • Integrating security into ci/cd pipelines
  • Scaling platform to meet growth plans

Active Projects

  • Secure-by-default patterns
  • Avios app development
  • Developer portal
  • Enhancement programme
  • Migration programme
  • New ecommerce platform
  • Network-related iac delivery across cloud and content delivery platforms
  • Align cdn solutions with business needs
  • Data privacy programme
  • Onboarding programme

Hiring Activity

Steady20 roles · 8 in 30d

Department

Engineering
9
Data
2
Sales
2
Security
2
Finance
1
Legal
1
Ops
1
Product
1

Seniority

Senior
10
Lead
5
Manager
2
Mid
2
Junior
1

Notable leadership hires: Tech Lead

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About IAG Loyalty

IAG Loyalty designs and operates loyalty programmes for International Airlines Group's carrier ecosystem, serving four major airline brands and a partner network spanning travel, retail, and financial services. Founded as Airmiles in 1988 and rebranded to Avios in 2011, the company manages the collection and redemption engine for the Avios currency, customer data analytics, and loyalty programme tooling. The organisation is based in London with 501–1,000 employees and is a public company. Beyond programme design, IAG Loyalty builds internal tech platforms—including a new ecommerce offering, a developer portal, and cloud infrastructure—while managing integration complexity across airline systems, merchant APIs, and payment networks.

HeadquartersLondon
Company Size501–1,000 employees
Founded1988
Hiring MarketsUnited Kingdom

Frequently Asked Questions

What tech stack does IAG Loyalty use?

AWS, Terraform, Python, Bash, React Native, C#, Backstage, Palo Alto Networks, Amazon Connect, SAST/DAST, CSPM, and SIEM. Also uses Anaplan for financial planning.

Where is IAG Loyalty headquartered?

London, United Kingdom. All current hiring is based in the UK.

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