Insurance brokerage and underwriting network with 60+ global offices
H.W. Kaufman Group operates a multi-office insurance distribution, brokerage, and underwriting platform serving brokers, agents, and carriers across regional, national, and international markets. The tech stack is heavily Salesforce-centric—Financial Services Cloud, OmniStudio, Vlocity—with active migration work underway; the replacing signal (Salesforce, Vlocity, MuleSoft, Azure) suggests a broader platform consolidation effort, likely driven by legacy application replacement and real-time interface integration projects currently in flight.
H.W. Kaufman Group is a privately held insurance services firm founded in 1969 and headquartered in Farmington Hills, Michigan. The company operates a global network of over 60 offices across multiple regions, employing more than 2,000 professionals in distribution, brokerage, underwriting, reinsurance, placement, claims, and loss control. The organization serves insurance brokers, agents, and carriers by providing access to coverage for difficult and specialized risks. Current operational priorities include a Salesforce implementation migration, legacy application replacement, and real-time interface integration alongside ongoing office renovation and organizational culture initiatives.
Primary stack: Salesforce (Financial Services Cloud, OmniStudio, Vlocity), Microsoft Office, SQL Server, Git, Jira, Confluence, Postman, and Swagger. Currently migrating Salesforce, Vlocity, and MuleSoft implementations.
Farmington Hills, Michigan. The company operates a global network of over 60 offices across regional, national, and international markets.
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