Huggy Tech Stack

Omnichannel customer service platform integrating messaging apps and chat

Software Development Feira de Santana, Bahia 51–200 employees Founded 2015 Privately Held

Huggy consolidates WhatsApp, Instagram, chat, and other messaging channels into a single agent workspace for customer support teams. The hiring mix—concentrated in marketing and sales with junior-to-mid tier staff—reflects a company in go-to-market mode rather than heavy product development; notably absent are engineering roles, suggesting the platform is mature and the focus is on customer acquisition and brand positioning in Brazil's SMB market.

Tech Stack 12 technologies

Core StackSalesforce Python Power BI Looker Tableau Google Analytics Google Workspace Calendly ChatGPT SQL Data Studio Google Tag Manager

What Huggy Is Building

◆Challenges

Increasing demand generation
Strengthening brand identity
Optimizing content performance
Reducing acquisition costs
Increasing conversion rates

▲Active Projects

Gomove
Huggy fluency
Huggy academy

Hiring Activity

Decelerating6 roles · 1 in 30d

Department

Marketing

Sales

Support

Seniority

Junior

Mid

Manager

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About Huggy

Huggy operates an omnichannel customer service platform that unifies messaging applications and live chat into one interface. The product targets businesses optimizing support workflows across multiple channels. Founded in 2015 and based in Feira de Santana, Brazil, the company serves the Brazilian market with a workforce of 51–200 employees. The current challenge set—demand generation, brand strengthening, content optimization, and CAC reduction—indicates a sales-led scaling phase.

HeadquartersFeira de Santana, Bahia

Company Size51–200 employees

Founded2015

Hiring MarketsBrazil

Frequently Asked Questions

What is Huggy's tech stack?

Huggy uses Salesforce for CRM, Google Workspace for productivity, Calendly for scheduling, ChatGPT for AI features, SQL and Python for data, and Power BI, Looker, and Tableau for analytics.

Where is Huggy headquartered?

Huggy is headquartered in Feira de Santana, Bahia, Brazil, and currently hires only within Brazil.

What channels does Huggy support?

Huggy integrates WhatsApp, Instagram, online chat, and other messaging channels into a single support workspace, plus Help Desk and conversational marketing features.