HTC Global Services Tech Stack

Global IT services and systems integration for insurance, healthcare, and enterprise operations

IT Services and IT Consulting Troy, Michigan 10,001+ employees Privately Held

HTC Global Services is a 10,000+ person IT services firm headquartered in Michigan, running a classic enterprise-integration stack (Duck Creek, Guidewire, Oracle, Snowflake, ServiceNow) while actively adopting Azure and cloud-based order management systems. The hiring mix—heavily weighted toward engineering (138 roles) with senior-level dominance (147 open positions)—paired with projects like SAP e-invoicing, Epic upgrades, and MDM integrations, reveals a services business scaling across healthcare systems modernization and insurance platform migrations.

Tech Stack 200 technologies

Core StackReact JavaScript Postman Snowflake SQL Server AWS Confluence Jira ServiceNow Duck Creek Billing Duck Creek Policy Duck Creek OnDemand HTML JSON-RPC SOAP REST Git Guidewire Oracle SQL Autosys SharePoint Wireshark FortiAnalyzer Syslog Fortinet FortiGate Cisco IOS XE Cisco NX-OS Cisco Meraki SD-WAN VXLAN+170 more

AdoptingAzure Guidewire ClaimCenter Autosys Oracle Order Management Cloud Cisco SD-Access

ReplacingPower Automate Power Apps DB2 Microsoft 365 Teams+2 more

What HTC Global Services Is Building

◆Challenges

Performance optimization
Reducing warranty costs
Reducing downtime for hospital staff
Improving user satisfaction
Workflow optimization
Patient care efficiency
Modernizing workforce management solutions
Enhancing system reliability
Modernizing legacy mainframe applications
Manual deployment processes

▲Active Projects

Sap drc e-invoicing implementation for european markets
Epic version upgrades
Real-time mdm integrations
Oracle cloud order management implementation
Resolution center efficiency improvement
Ci/cd pipeline automation
Data integration and dashboard development
Audit and disaster recovery planning
Variability reduction initiatives
Automated deployment pipeline development

Hiring Activity

Accelerating260 roles · 120 in 30d

Department

Engineering

138

Support

Data

Ops

Product

Finance

Manufacturing

Healthcare

Seniority

Senior

147

Mid

Lead

Junior

Intern

Manager

Director

Principal

Notable leadership hires: Telecom Support Lead

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About HTC Global Services

HTC Global Services provides IT consulting, application management, and business-process outsourcing to insurance carriers, healthcare organizations, and large enterprises. Founded in 1990 and based in Troy, Michigan, the company operates globally with active hiring across the United States, India, UAE, Indonesia, China, Malaysia, Turkey, and Australia. The active project roster—covering SAP implementations, Epic hospital system upgrades, CI/CD automation, and mainframe modernization—reflects their core customer segments: health systems managing clinical workflows and insurance companies operating Duck Creek and Guidewire platforms. Pain-point patterns (reducing hospital downtime, optimizing billing workflows, enhancing system reliability) align with service delivery focused on operational efficiency and compliance.

HeadquartersTroy, Michigan

Company Size10,001+ employees

Hiring MarketsUnited States, India, United Arab Emirates, Indonesia, China, Malaysia, Turkey, Australia

Frequently Asked Questions

What is HTC Global Services' tech stack?

Primary: Duck Creek (Policy & Billing), Guidewire, Oracle SQL, Snowflake, ServiceNow, AWS. Networking: Cisco IOS XE, Cisco Meraki, SD-WAN, VXLAN. Currently adopting Azure and Guidewire ClaimCenter; moving away from DB2 and legacy Power Automate/Power Apps.

What projects is HTC Global Services working on?

SAP e-invoicing for European markets, Epic EHR upgrades, Oracle Cloud Order Management implementations, real-time master-data integrations, CI/CD pipeline automation, and mainframe application modernization across healthcare and insurance verticals.