B2B marketplace for building equipment, materials, and services
HSS ProService Marketplace operates a multi-sided marketplace connecting builders and contractors with equipment and material suppliers. The company is mid-stage in a major NetSuite ERP implementation while simultaneously pushing adoption of its self-serve ordering system—a dual operational burden reflected in hiring concentrated in sales (8 roles) and finance (4), alongside finance-heavy projects (ledger cleansing, rebate processing, month-end close). Pain points cluster around transactional friction (debt collection, dispute resolution, delivery assurance) and margin compression, suggesting the platform is optimizing for operational efficiency as much as growth.
HSS ProService Marketplace is a UK-based public company operating a digital marketplace for the building services sector. The platform connects buyers (contractors, builders) with sellers (equipment rental companies, material suppliers) across a catalog of over 11,000 building materials, small tools, powered access equipment, accommodation units, and site consumables. Core features include one-click equipment off-hire (to stop rental charges immediately), real-time commercial dashboards for spend tracking and booking management, and carbon-alternative product suggestions at point of order. The company operates at scale across 1,001–5,000 employees and is headquartered in Greater Manchester, UK.
Primary tools include Salesforce, NetSuite ERP, Microsoft 365 (Teams, Office, Outlook), Google Cloud Spanner, and Adobe Creative Cloud. The company is actively implementing NetSuite across the marketplace platform.
Major initiatives include NetSuite ERP implementation (ledger cleansing, integration, data migration), expanding self-serve adoption, integrating sustainable product options, and operational projects around rebate processing and forecasting dashboards.
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