Casino and hospitality operator in Chicago's western suburbs
Hollywood Casino Aurora is a 10,000+ employee gaming and hospitality venue in Aurora, Illinois. The tech stack is legacy-heavy (AS/400, UltiPro, POS, OpenTable, Salesforce) — typical for the casino operations model. Hiring is accelerating with 79 roles posted in the last 30 days, concentrated in operations (97 open), with cost control and labor expense management emerging as repeated pain points across planning documents.
Notable leadership hires: Finance Director
Hollywood Casino Aurora operates a full-service casino and hospitality property in Aurora, Illinois, a western suburb of Chicago. The venue offers table games, slot machines, and integrated food and beverage operations. The company is currently executing multiple expansion initiatives: building a new sales team, scaling group and hotel event sales, implementing inventory and ordering systems, and opening an additional casino property. Operations dominate the workforce and hiring pipeline, supported by smaller teams in security, finance, and sales.
Core systems include AS/400, UltiPro (HR/payroll), POS (point-of-sale), OpenTable (reservations), Salesforce (CRM), and standard Microsoft Office and Adobe Acrobat. No cloud or modern data infrastructure is evident.
Active projects include opening a new casino property, building a dedicated sales team, scaling group and hotel event sales, implementing an inventory and ordering system, and launching an alcohol awareness initiative.
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