Swiss health and accident insurer modernizing legacy systems with cloud infrastructure
Helsana is a 125-year-old Swiss health and accident insurer operating at 1,001–5,000 employees with a tech foundation built on SAP, but actively reshaping its security and infrastructure posture. The stack reveals heavy reliance on legacy enterprise systems (SAP NetWeaver, S/4HANA, SOAP) paired with modern DevOps tooling (OpenShift, Terraform, ArgoCD, Azure DevOps), indicating a hybrid migration in progress. Active projects around IAM infrastructure, secure SDLC integration, and threat intelligence signal a security-first modernization agenda—critical for a regulated financial services firm handling sensitive health data.
Notable leadership hires: Contact Center Lead, Chief Operating Officer
Helsana provides health insurance and accident coverage to individuals and families across Switzerland, headquartered in Dübendorf, Zürich. Founded in 1899, the company operates a large customer-facing organization with sales and support teams (50+ combined headcount in hiring pipeline), complemented by smaller engineering and security functions. Operations depend on SAP systems for core billing and claims processing, with recent infrastructure investments in cloud platforms (Azure, OpenShift) and automation tooling. Current hiring velocity is accelerating across sales and support, with active security and infrastructure modernization work underway.
Helsana runs on SAP (NetWeaver, S/4HANA) for core systems, Microsoft Office and Azure for productivity/cloud, with modern DevOps tools including OpenShift, Terraform, ArgoCD, and Azure DevOps. Security infrastructure includes Auth0, Vault, and PKI. Development uses Java, Node.js, Git, and Maven.
Active projects include hybrid IAM infrastructure optimization, secure development and threat management blueprints, fraud detection instruments, anomaly detection in invoice verification, process optimization of the asem-inkasso system, and threat intelligence collaboration with a cyber defense center.
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