State-designated Area Agency on Aging serving five Ohio counties
Council on Aging operates a Microsoft-native tech stack (Active Directory, Azure, Microsoft 365, Teams) across compliance-heavy operations — five counties, 201–500 staff, serving older adults and people with disabilities. Current hiring focuses on engineering and healthcare roles alongside leadership, with active projects centered on a statewide Medicaid care management platform and enterprise security program. Pain-point concentration on HIPAA compliance, secure data exchange, and regulatory audit management signals a maturity shift from service delivery infrastructure toward regulated application scaling.
Council on Aging is the state-designated Area Agency on Aging for Butler, Clermont, Clinton, Hamilton, and Warren counties in Ohio. Founded in 1971, it delivers a range of services—in-home care, community-based care, assisted living, caregiver support, and care transitions—designed to help older adults and people with disabilities remain independent. The organization also operates a call center that connects constituents to programs and agencies across the five-county region. As a nonprofit with 201–500 employees, COA manages complex regulatory requirements, health data, and care coordination workflows across multiple service lines.
COA uses Microsoft technologies: Active Directory, Azure Entra ID, Microsoft 365, Intune, Azure, Windows, Teams, and SharePoint, supported by SQL, Power BI, and PowerShell for scripting and analytics.
Active projects include a statewide Medicaid care management platform, an enterprise-grade security program, secure interoperability standards, and workforce engagement through innovative HR programs and onboarding.
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