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Group O Tech Stack

BPO provider for loyalty programs, supply chain, and packaging operations

Business Consulting and Services Milan, IL 1,001–5,000 employees Founded 1974 Privately Held

Group O operates a three-division business process outsourcing model serving mid-market and enterprise clients across loyalty marketing, supply chain, and packaging. The tech stack is deeply embedded in Microsoft (Dynamics 365, Power Apps, Azure AI, Power Automate) alongside modern data tools (Snowflake, Databricks, Tableau), reflecting a platform-modernization posture — yet no adopting or replacing signals suggest the migration is complete. Active hiring accelerates across support and ops roles, with projects focused on AI agentic workflows and Dynamics 365 integration, indicating a push toward automation and systems consolidation.

Tech Stack 35 technologies

Core StackAutoCAD Power Automate Power Apps Snowflake Tableau Databricks Canva Power BI Azure AD JavaScript Copilot Studio Azure AI Microsoft Dynamics 365 Azure AI Studio Azure Logic Apps Microsoft Office Jupyter SQL PowerPoint Adobe Workfront Storyblok Power Pages Dataverse SharePoint SQL Server Management Studio Dynamics 365 Finance and Operations X++ HTML CSS PowerShell+5 more

What Group O Is Building

Challenges

  • Ensuring safety compliance
  • Improving inventory accuracy
  • Ensuring compliance with standards
  • Managing large budgets
  • Scaling partnership activations
  • Optimizing warehouse operations
  • Order fulfillment delays
  • Delivering digital content on time
  • Prevent waste and inefficiency in production
  • Minimize production issues and costs

Active Projects

  • Kaizen improvement projects
  • Go-to-market strategies
  • Ai agentic workflows
  • Full product launches
  • Integration with dynamics 365
  • New testing methods and equipment
  • Equipment setup and commissioning
  • New product introductions
  • Life cycle asset management
  • Paperless billing initiative

Hiring Activity

Accelerating35 roles · 15 in 30d

Department

Support
8
Ops
5
Engineering
4
Manufacturing
4
Marketing
4
Data
2
Logistics
2
Analytics
1

Seniority

Mid
13
Junior
10
Manager
3
Intern
2
Lead
2
Senior
2
Director
1
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About Group O

Group O is a privately held business process outsourcing (BPO) firm headquartered in Milan, IL, serving corporate clients through three operating divisions: Marketing (loyalty and reward program management via the O-vations platform, omni-channel customer care, program analytics), Supply Chain (kitting, forward/reverse logistics, device management, spend and inventory management), and Packaging (materials procurement, equipment maintenance, Smart Audit optimization). The company operates across the United States with over 1,200 employees and manages high-volume, regulated operations including safety compliance, equipment commissioning, and paperless billing transitions. Revenue model is primarily contract-based BPO, with margins tied to operational efficiency and accuracy.

HeadquartersMilan, IL
Company Size1,001–5,000 employees
Founded1974
Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does Group O use?

Primary stack: Microsoft Dynamics 365 (Finance & Operations, CRM), Power Platform (Apps, Pages, Automate, BI), Azure (AI, Logic Apps, AD), Snowflake, Databricks, Tableau, and SQL. Also uses Storyblok for content, Adobe Workfront for project management, and Canva for creative work.

What is Group O working on?

Current projects include AI agentic workflows, Dynamics 365 integration, kaizen improvement initiatives, new testing methods, equipment commissioning, product launches, and a paperless billing transition — indicating automation and systems modernization across operations.

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