Historic lakeside resort with 388 rooms, golf, and seasonal event hosting
Grand Hotel operates a full-service resort on Mackinac Island with 388 guest rooms, 16 food and beverage venues, an 18-hole golf course, and dedicated event spaces for corporate and leisure groups. The hiring profile is operations-heavy (63 ops roles) with thin engineering coverage (2 roles), and active projects center on culinary innovation and property maintenance—reflecting a labor-intensive, hands-on business model where technology is operational support, not a core product differentiator.
Notable leadership hires: IT Director, Food & Beverage Director, Housekeeping Director, Director of Marketing
Grand Hotel is a National Historic Landmark resort located on Mackinac Island in Northern Michigan, operating continuously since 1887. The property serves leisure travelers, multi-generational families, corporate retreats, weddings, and large-scale events, with capacity across 388 guest rooms and 16 food and beverage outlets. Revenue drivers include nightly accommodations, on-site dining and bar service, golf operations, event hosting, and boutique retail. The organization runs as a private company with approximately 500–1,000 employees managing seasonal occupancy swings typical of resort hospitality in the Great Lakes region.
Primary systems include QuickBooks (accounting), Oracle (enterprise), MICROS (point-of-sale), Microsoft Office suite, and WordPress for web presence. Design and marketing tooling: Adobe Photoshop, Illustrator, Premiere Pro, and Canva.
Active projects include menu development, culinary theme weeks, seasonal dessert concepts, new employee restaurant launch, interior and exterior property renovations, and incentive program implementation.
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