Goodwill Industries of North Florida Tech Stack

Nonprofit job-training and retail operation serving Jacksonville's workforce

Retail Jacksonville, Florida 501–1,000 employees Founded 1940 Nonprofit

Goodwill Industries of North Florida operates a hybrid nonprofit—training and education programs feeding into retail and e-commerce channels. The tech stack is lean (Zoom, Teams, Salesforce, AWS, POS), and they're adopting Sage Intacct for financial operations, suggesting tightening of cost controls as they scale. Hiring is concentrated in ops and sales roles with junior-heavy composition, while projects center on employment barriers (work-readiness training, student assessment, employer recruitment) and a workforce development pipeline—indicating their core mission drives product development.

Tech Stack 15 technologies

Core StackZoom AWS Salesforce Teams Word Excel POS iPad SharePoint Microsoft Office Outlook eBay UPS Google Workspace

AdoptingSage Intacct

What Goodwill Industries of North Florida Is Building

◆Challenges

Managing inventory
Ensuring compliance with store policies
Timely processing of donated goods
Increasing sales
Reducing labor costs
Barriers to student employment
Meeting revenue goals
Recruiting employers
Maintaining growth and revenue
Ensuring safe working conditions

▲Active Projects

Student workshops
Work-readiness training
Student assessment
Get there faster workforce development program
Take stock in children putnam program
Student performance monitoring system
Student success plan implementation
Sage intacct erp rollout

Hiring Activity

Decelerating110 roles · 15 in 30d

Department

Ops

Sales

Donation

Retail

Facilities

Donation-Center

Donationcenter

E-Commerce

Seniority

Junior

Mid

Lead

Manager

Senior

Intern

Staff

Notable leadership hires: Team Lead Retail, Retail Team Lead, Retail Lead

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About Goodwill Industries of North Florida

Goodwill Industries of North Florida is a Jacksonville-based nonprofit operating education, training, and employment programs for the communities it serves. Core programs include A-STEP, Mayor's Youth at Work, Take Stock in Children, and TeensWork Alachua; education and training pipelines feed into employment via GoodCareers Centers and GoodwillTemps. Revenue streams include retail operations, e-commerce, facilities maintenance, and landscape consulting (LCI). The organization has operated since 1940 with 501–1,000 employees across operations, sales, retail, and donation centers.

HeadquartersJacksonville, Florida

Company Size501–1,000 employees

Founded1940

Hiring MarketsUnited States

Frequently Asked Questions

What is Goodwill Industries of North Florida's mission?

They remove barriers to employment through training, education, and career opportunities via programs like A-STEP, Mayor's Youth at Work, Take Stock in Children, and TeensWork Alachua, serving Jacksonville and North Florida communities.

Where is Goodwill Industries of North Florida located?

Headquartered in Jacksonville, Florida. Founded in 1940, they operate across North Florida with GoodCareers Centers, retail locations, facilities maintenance, and landscape consulting operations.

What tech does Goodwill Industries of North Florida use?

Core stack includes Salesforce, AWS, Microsoft Office/Teams/Outlook, Google Workspace, SharePoint, Zoom, and POS systems. They're currently rolling out Sage Intacct for financial and ERP management.