Immigration sponsorship platform for UK employers
Borderless handles UK visa sponsorship and compliance for mid-market employers. The stack is lean (TypeScript, React, SQL, AWS SQS, Intercom) but the hiring mix reveals aggressive go-to-market expansion: 4 of 8 open roles are in sales, ops, and outbound, while casework automation and CS scaling dominate the product roadmap. This signals a shift from pure platform work toward operational efficiency and customer retention as growth constraints.
Borderless is a UK-based immigration platform that manages sponsor licence applications, recruitment, visa processing, and ongoing compliance for employers. The product serves over 500 sponsor customers and has processed visas for more than 2,500 individuals. The company operates with a hands-on service model, blending case management tooling with human support. Core pain points center on reducing manual casework burden, identifying process bottlenecks, and scaling customer success—reflected in active projects around workflow automation, casework-to-platform feedback loops, and CS process standardization.
TypeScript, React, SQL, AWS SQS, Google Workspace, Google Sheets, and Intercom for customer communication.
Building outbound sales infrastructure, automating manual casework, implementing a scalable CS strategy, and creating feedback loops from support cases back into product improvements.
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