Multi-brand healthcare operator scaling optometry and optical retail across Canada
FYihealth group operates a 5,000+ person healthcare platform anchored in optometry and optical retail, with recent expansion into medical aesthetics. The tech stack is mature enterprise (NetSuite, Workday, SAP, Oracle ERP, Tableau, Power BI) paired with retail infrastructure (Shopify), signaling a hybrid clinical-plus-commerce operating model. Active hiring is heavily weighted toward healthcare roles (171 of 216 open positions), but the project list—mobile eye clinic, remote eye exam platform, AI-driven discovery, ecommerce roadmap—reveals a push toward digital and direct-to-consumer delivery channels.
FYihealth group is a Canadian-founded, publicly traded healthcare operator managing optometry clinics, optical retail, and medical aesthetics services across Canada and the United States. The company grew from FYidoctors clinics launched in 2008, expanding to include optical retail and medical aesthetics between 2021–2023. Operations span multiple clinical and retail brands, supported by in-house optical manufacturing facilities. The organization employs over 5,000 people across healthcare delivery, sales, operations, and support functions.
Enterprise resource planning (NetSuite, SAP, Oracle ERP), human capital management (Workday, SuccessFieldSuccess, UKG), business intelligence (Tableau, Power BI), ecommerce (Shopify), finance/planning (OneStream, Hyperion), and clinical imaging (Optomap, Zeiss).
Active projects include mobile and remote eye exam platforms, AI-driven discovery optimization, a multi-year ecommerce and digital marketing roadmap, enterprise compensation program updates, and vision therapy program development.
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