Freshfields Tech Stack

Global law firm scaling automation and AI across legal operations

Law Practice London, England 5,001–10,000 employees Founded 1743 Partnership

Freshfields is a 5,000+ person law partnership built on Microsoft infrastructure (Azure, Teams, Exchange, ServiceNow, Salesforce) with active adoption of UiPath and Power Automate across the firm. Hiring velocity is accelerating, especially in legal (45 open roles) and engineering (26 open roles), with a notable focus on automation and AI initiatives—suggesting a firm-wide push to embed operational efficiency into client-facing work and back-office processes. The project portfolio confirms this: PMO maturity, HR automation, service transitions, and strategic business development sit alongside regulatory compliance and billing optimization challenges.

Tech Stack 78 technologies

Core StackPower Automate ServiceNow Azure DevOps Zoom Microsoft Exchange Salesforce Apex Python Power BI Workday UiPath Azure GCP Word Excel Teams Webex Google Meet Mimecast SOQL Lightning Web Components REST SOAP Copado Salesforce Sales Cloud Service Cloud Salesforce Connect Salesforce Marketing Cloud SQL PACER+48 more

AdoptingLogitech Q-Sys Crestron

What Freshfields Is Building

◆Challenges

Avoiding unauthorized practice of law
Maintaining accurate records
Managing regulatory and information security risks
Conflicts of interest
Resolving billing discrepancies
Reducing contact volume
Organizational optimization
Streamlining billing processes
New service transitions
Improving pmo maturity

▲Active Projects

Office relocation
Bid strategy and proposal development
New service transition
Us fig business development strategy
Firm-led conferences requiring cle
Collective agreement drafting
Cle strategies
Evolve pmo maturity
Support strategic transformation programmes
Automation and ai initiatives in hr

Hiring Activity

Accelerating130 roles · 75 in 30d

Department

Legal

Engineering

Support

Finance

Marketing

Ops

Sales

Seniority

Mid

Senior

Manager

Junior

Intern

Lead

Notable leadership hires: Head of Learning and Development, Head of Strategic Sourcing

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About Freshfields

Freshfields is a multinational law partnership headquartered in London with 5,001–10,000 employees across 18 countries. Founded in 1743, the firm operates a geographically distributed model with offices spanning Europe, Asia, the Middle East, and North America. The firm serves leading global companies across a broad range of practice areas, managing complex cross-border matters and client advisory work. Core operational functions—finance, HR, legal operations, IT, and business development—are supported by Salesforce, Workday, ServiceNow, and Azure cloud infrastructure. The firm is currently navigating office relocations, expanding service offerings in key markets, and deploying automation tools to address billing, records management, and regulatory compliance challenges.

HeadquartersLondon, England

Company Size5,001–10,000 employees

Founded1743

Hiring MarketsUnited States, United Kingdom, Slovakia, Austria, France, Germany, China, Spain

Frequently Asked Questions

What tech stack does Freshfields use?

Freshfields runs on Microsoft cloud (Azure, Teams, Exchange, ServiceNow) and Salesforce for CRM and service delivery. The firm is actively adopting UiPath and Power Automate for process automation, and uses Python, SQL, Power BI for analytics and data work.

Where does Freshfields have offices?

Freshfields operates in 18 jurisdictions: Austria, Bahrain, Belgium, China, England, France, Germany, Hong Kong, Ireland, Italy, Japan, the Netherlands, Singapore, Spain, the UAE, the United States, and Vietnam.