First Title & Escrow Tech Stack

National title agency with proprietary closing software

Real Estate Rockville, Maryland 51–200 employees Founded 1997 Privately Held

First Title operates a full-service title agency built on FirstVision, a proprietary platform designed to accelerate closing workflows. The tech stack is standard enterprise infrastructure (Microsoft 365, Azure, ServiceNow, Zendesk), reflecting a process-driven business model focused on operational efficiency rather than consumer-facing innovation. Active projects center on closing-production improvements, examiner training, and compliance (SOC II, ALTA), while pain points cluster around deadline pressure, rework reduction, and vendor cost management—typical friction for regional service providers scaling transaction volume.

Tech Stack 13 technologies

Core StackZoom Active Directory Jira Zendesk ServiceNow Intune Microsoft Office Windows Microsoft 365 Teams Outlook Azure Entra ID Freshservice

What First Title & Escrow Is Building

◆Challenges

Ensuring compliance with regulations
Process improvements to enhance efficiency
Title production improvements
Meeting strict deadlines
Process improvement to increase efficiency
Reduce rework
Meeting slas and quality standards
Reducing vendor costs
Mitigating vendor risk
Improving vendor efficiency

▲Active Projects

Closing production improvements
Training new examiners
Training new specialists
Vendor performance improvement
Vendor reviews and audits
Procurement and sourcing initiatives
Compliance program development
Soc ii & alta best practice compliance
Regulatory audit response

Hiring Activity

Minimal20 roles · 2 in 30d

Department

Ops

Legal

Finance

Healthcare

Support

Sales

Seniority

Mid

Junior

Senior

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About First Title & Escrow

First Title is a national title agency founded in 1997 and headquartered in Rockville, Maryland, serving the real estate services sector with title insurance, closing coordination, REO and default services, refinance transaction support, and commercial title work. The company operates FirstVision, a proprietary software platform designed to streamline title services delivery and reduce closing timelines. With 51–200 employees across operations, legal, finance, and support functions, First Title manages transaction workflows for residential and commercial clients, with hiring concentrated in operations and legal roles.

HeadquartersRockville, Maryland

Company Size51–200 employees

Founded1997

Hiring MarketsUnited States

Frequently Asked Questions

What software does First Title use for closings?

First Title operates FirstVision, a proprietary platform designed to expedite title services and minimize delays in the closing process. Backend operations run on Microsoft 365, Azure, ServiceNow, and Zendesk.

What services does First Title offer?

First Title provides real estate purchase closings, refinance transactions, reverse mortgages, appraisal management, REO and default services, commercial title work, and property reports. The company specializes in process optimization and compliance (SOC II, ALTA).