First Citizens India Tech Stack

India-based operations center for U.S. top-20 bank, scaling risk and payments infrastructure

Financial Services Bengaluru, Karnataka 1,001–5,000 employees Privately Held

First Citizens India operates as the India delivery center for First Citizens BancShares, a top-20 U.S. financial institution. The tech stack reveals a classical enterprise banking architecture—Oracle, SAP, ServiceNow for core operations—layered with modern event streaming (Kafka, Kafka Streams, KSQL) and cloud deployment (AWS, Azure, GCP). Active migration from Apigee to MuleSoft, plus adoption of Kubernetes and Terraform, signals infrastructure modernization. Hiring skews engineering and data-heavy, with sustained focus on model governance, payments onboarding, and financial crime mitigation—priorities that map directly to their pain-point landscape.

Tech Stack 68 technologies

Core StackMuleSoft Workday ServiceNow Oracle SAP AWS Java OpenShift Apache Kafka Node.js React Redux JavaScript RAML Anypoint Studio JAMF BigFix Qualys macOS Cloudability Azure GCP Spring Boot Kafka Streams KSQL Avro Protocol Buffers Schema Registry MEAN Material-UI+36 more

AdoptingAnsible Terraform Kubernetes

ReplacingApigee

What First Citizens India Is Building

◆Challenges

Data integration
Payments cards onboarding
Model risk oversight
Mitigating financial crime risks
Impeding scalability of operations
Stress testing compliance
Manual regulatory reporting
Ensuring models aligned with risk management policies
Model performance monitoring
Model lifecycle management

▲Active Projects

Payments/cards onboarding integration
Model governance documentation and performance monitoring
Mrm analytics and reporting capabilities
Ppnr model development
Kafka cluster management automation
Create and maintain analytics environment in data warehouse
Own critical credit risk models
Establish analytical processes and monitoring framework
Enhanced due diligence reviews
Enterprise system integration

Hiring Activity

Steady80 roles · 25 in 30d

Department

Engineering

Data

Risk

Ops

Finance

Security

Compliance

Seniority

Senior

Lead

Mid

Principal

Director

Manager

Junior

Notable leadership hires: Technology Director

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About First Citizens India

First Citizens India is the India-based operations and delivery center for First Citizens BancShares, Inc., a top-20 U.S. financial services firm with over 125 years of operating history. Based in Bengaluru, the center manages risk, technology, finance, cybersecurity, and credit administration functions across the parent company's portfolio. The organization spans 1,001–5,000 employees and operates across six core functional areas: Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. Current project focus includes payments and cards integration, credit risk model governance, regulatory reporting automation, and Kafka-based cluster management.

HeadquartersBengaluru, Karnataka

Company Size1,001–5,000 employees

Hiring MarketsIndia

Frequently Asked Questions

What is First Citizens India's tech stack?

Core systems: Oracle, SAP, ServiceNow, Workday. Messaging and streaming: Kafka, Kafka Streams, KSQL, Avro, Protocol Buffers. Cloud: AWS, Azure, GCP. Integration: MuleSoft, RAML (migrating from Apigee). Frontend: React, Redux, Node.js. Application runtime: Java, Spring Boot, OpenShift.

What is First Citizens India working on?

Payments and cards onboarding integration, Kafka cluster management automation, credit risk model governance and monitoring, model lifecycle management, enhanced due diligence reviews, and regulatory reporting automation.