FIRST Tech Stack

Global brand experience agency managing content, creative, and event delivery across 12 countries

Events Services New York, New York 501–1,000 employees Founded 1996 Privately Held

FIRST operates a full-service agency model spanning content creation, creative work, digital technology, and event delivery—with a tech stack anchored in Salesforce, Cvent, and Adobe Creative Cloud. The hiring mix is heavily weighted toward marketing and ops roles, reflecting an agency structure built around client service delivery and event execution rather than product development. Active projects center on hybrid event platforms, mobile apps, and AI-powered client intelligence, while internal pain points cluster around budget management, vendor coordination, and technology integration—typical friction points for agencies scaling across multiple concurrent programs.

Tech Stack 13 technologies

Core StackSAP Salesforce Zoom Adobe Creative Cloud BambooHR Excel Microsoft Office PowerPoint Cvent Outlook Word Photoshop Google Workspace

What FIRST Is Building

◆Challenges

Budget development and management
Expense management and invoice processing
Integrating new technology platforms
Post-meeting reconciliation
Managing event registration data
Vendor management
Scope creep
Overutilization
Under-billing
Maximizing cost efficiencies

▲Active Projects

Mobile app build for events
Full life-cycle planning and execution of multiple key events
Event registration website implementation
Key events in a virtual, in-person and hybrid capacity
Virtual event planning and project management
Large-scale program co-planning
Predictive models for event performance
Ai-powered products and services
Client intelligence solutions
Mobile app utilization

Hiring Activity

Steady70 roles · 25 in 30d

Department

Marketing

Ops

Engineering

Sales

Data

Design

Finance

Seniority

Mid

Manager

Senior

Junior

Lead

Director

Notable leadership hires: Account Director, Project Director, Event Technology Lead, Event Director

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About FIRST

FIRST is a global brand experience agency headquartered in New York with over 800 team members spanning 12 countries. The company provides end-to-end services including creative direction, content production, digital technology, event management, and data analytics for enterprise clients in financial services, technology, automotive, aerospace, healthcare, and professional services. FIRST operates both as a standalone agency partner and by embedding specialist teams into client organizations. The company is part of Encore, a parent organization focused on event production and technology.

HeadquartersNew York, New York

Company Size501–1,000 employees

Founded1996

Hiring MarketsUnited States, Singapore, United Kingdom, China, Canada

Frequently Asked Questions

What tech stack does FIRST use?

FIRST's primary tools include Salesforce for CRM, Cvent for event management, Adobe Creative Cloud for design work, Microsoft Office suite, SAP, Zoom, and Google Workspace. BambooHR manages HR functions.

What is FIRST working on?

Active projects include mobile app builds for events, hybrid and virtual event platforms, event registration systems, predictive analytics for event performance, AI-powered products, and client intelligence solutions.