Brand experience agency scaling AI agents and omnichannel data platforms
Findasense is a consulting and agency shop built around brand experience and customer journey optimization, now heavily investing in AI infrastructure—Vertex AI, Gemini, LangChain, CrewAI, and AutoGen feature prominently in their stack. The hiring mix tilts marketing-heavy (14 roles) with a small but active data and engineering cohort, and their project backlog reflects execution pressure: Salesforce implementations, data pipelines for agents, copilot automation, and recurring BI rollouts. Pain points cluster around multi-channel data fragmentation and response-time reduction, suggesting they're moving beyond traditional agency work into managed data platforms.
Findasense operates as a brand experience and customer journey consultancy with offices in 20+ countries across the Americas, Europe, and beyond. The firm blends strategic consulting, agency services, and technology integration to help mid-market and enterprise clients design omnichannel customer experiences—spanning phone, social, web, mobile, and retail. They lean on data science and AI to personalize interactions and drive digital transformation. The organization houses ~300 employees trained in innovation practices, with a reported depth across 10+ industry verticals including retail, financial services, media, and consumer goods. Current operational priorities include Salesforce stack deployment, customer data centralization, and scaling AI-powered automation across internal and client workflows.
Core platforms: Sprinklr, Salesforce, Zendesk, Power BI, Tableau, and GCP. AI/ML layer: Vertex AI, Gemini, ChatGPT, LangChain, CrewAI, AutoGen. Content & collaboration: Adobe Premiere Pro, Bynder, Frame.io, Egnyte. Social/messaging: Instagram, TikTok, Meta, WhatsApp.
Madrid, Spain. The company operates in 20+ countries including the US, Latin America (Argentina, Chile, Peru, Colombia, Mexico, etc.), and Europe.
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