Filassistance Tech Stack

Insurance assistance platform serving 8.5M+ beneficiaries across France

Insurance SAINT-CLOUD 51–200 employees Founded 2000 Privately Held

Filassistance is a CNP Assurances subsidiary operating a multi-service assistance network for people and property, with 8.5 million active beneficiaries and €59M in annual revenue. The hiring mix—split evenly between engineering, ops, and business functions—reflects simultaneous pushes on infrastructure modernization (ERP deployment, accounting automation) and customer experience (digital tools, quality systems). Pain-point clustering around network reliability and data integrity suggests migration pressures typical of legacy insurance platforms transitioning to digital.

Tech Stack 14 technologies

Core StackLinux Active Directory Oracle Microsoft Office Windows DHCP DNS Microsoft 365 Veeam Backup VMware vSphere SQL Excel PowerPoint LinkedIn

What Filassistance Is Building

◆Challenges

Operational transformation
Preventing network outages
Improving intrusion detection
Maintaining infrastructure security
Quality evaluation reliability
High volume of financial flows
Electronic invoicing challenges
Data reliability and traceability
Improving customer satisfaction
Operational performance improvement

▲Active Projects

Quality evaluation system implementation
Provider benchmarking initiative
Quality tracking system deployment
Erp deployment and optimization
Automation of accounting processes
Web pages for insurance coverage
Partnership acquisition
Deployment of digital tool
Improving client journey
Enhancing e-reputation

Hiring Activity

Accelerating10 roles · 6 in 30d

Department

Engineering

Ops

Marketing

Finance

Operations

Seniority

Mid

Manager

Senior

Intern

Junior

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About Filassistance

Filassistance provides 24/7 assistance services to individuals and property owners across France. As a CNP Assurances subsidiary, the company manages millions of beneficiary relationships through a combination of traditional and digital touchpoints. Current operational focus spans ERP implementation, provider benchmarking, quality assurance systems, and customer journey optimization. The organization balances infrastructure stability (preventing outages, intrusion detection) with growth initiatives in digital service delivery and partnership expansion.

HeadquartersSAINT-CLOUD

Company Size51–200 employees

Founded2000

Hiring MarketsFrance

Frequently Asked Questions

What is Filassistance's current beneficiary base?

As of end of 2024, Filassistance serves 8.5 million beneficiaries with annual revenue of €59 million.

Where is Filassistance headquartered?

Filassistance is headquartered in Saint-Cloud, France, and currently hires exclusively within France.

What major projects is Filassistance working on?

Active initiatives include ERP deployment and optimization, quality evaluation system implementation, accounting process automation, digital tool deployment, and customer journey improvements.