Belgian mutual insurer modernizing legacy systems to cloud and AI
Federale is a 100%-Belgian mutual insurance provider built on a Microsoft ecosystem (Azure, Microsoft 365, Entra, Defender) now executing a lift-and-shift migration while adopting RPA and AI integration. The hiring velocity is accelerating with a leadership-heavy senior mix (10 of 18 roles), including a Head of Change IT — signaling major infrastructure transformation underway. Projects span cloud migration, mainframe modernization, and cross-sell automation, while pain points cluster around legacy debt and operational continuity.
Notable leadership hires: Strategic Lead, Head of change IT
Federale Assurance-Verzekering is a mutual insurance cooperative founded in 1911, headquartered in Brussels with 501–1,000 employees. The company operates as a 100%-Belgian mutual entity (no external shareholders), offering comprehensive insurance coverage and financial products to individuals and businesses across all sectors. The business spans personal and commercial lines, with active initiatives in VDI rollout, RPA automation, and modern integration architecture alongside traditional cross-selling and customer acquisition campaigns.
Federale runs primarily on Microsoft cloud (Azure, Entra ID, Defender, Microsoft 365) and Enterprise Architect. The development stack includes C#, .NET, SQL Server, and Azure DevOps. Deployment and infrastructure use Terraform and ARM Templates.
Major initiatives include migration to Azure, mainframe modernization, RPA automation projects, CI/CD pipeline implementation, AI integration, VDI projects, and modern integration architecture design. Commercial focus areas are customer acquisition and cross-sell/upsell automation.
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