Farber Debt Solutions Tech Stack

Licensed Insolvency Trustee firm scaling client intake and retention via Microsoft Dynamics 365

Financial Services Toronto, Ontario 501–1,000 employees Public Company

Farber is a public-company Licensed Insolvency Trustee (LIT) firm operating across three Canadian provinces with 500+ employees. The tech stack—Microsoft Dynamics 365 suite (Sales, Customer Insights, Contact Center) plus Power Platform automation and Azure backend—reflects a CRM-first operating model tuned for client lifecycle management. Active projects around automated multi-channel journeys, client segmentation, and intake process redesign paired with conversion-rate and engagement challenges suggest the firm is mid-transformation: moving from manual creditor-negotiation and paper-based intake toward data-driven retention and digital client routing.

Tech Stack 35 technologies

Core StackPower Platform Dynamics 365 Azure DevOps Power Apps Power Automate Power BI Azure Functions JavaScript TypeScript C# GitHub Copilot Python Microsoft Dynamics 365 Microsoft Office Dataverse Dynamics 365 Sales Dynamics 365 Customer Insights Microsoft 365 Azure API Management Azure Logic Apps Power Fx REST API JSON Dynamics 365 Customer Service Dynamics 365 Contact Center SharePoint Excel PowerShell SQL DAX+5 more

What Farber Debt Solutions Is Building

◆Challenges

Improving conversion rates
Increasing conversion rates
Process inefficiencies across functions
Pipeline effectiveness
Client intake process improvement
Scaling quality assurance
Improving client service
Scaling regression coverage
Underperforming engagement
Optimizing media spend

▲Active Projects

Client retention and lifecycle engagement strategy
Automated multi-channel journeys
Enterprise strategy and multi-year roadmap for dynamics 365 and power platform
Roadmap and delivery of enterprise-grade applications and integrations
Data quality improvement initiatives
Process strategy & governance
Cross-functional workflow redesign
Segmentation strategies
Remote assessments for debt solution managers
Statement of receipts and disbursements review

Hiring Activity

Steady35 roles · 15 in 30d

Department

Marketing

Ops

Finance

Legal

Sales

Support

Seniority

Mid

Senior

Director

Manager

Lead

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About Farber Debt Solutions

Farber Debt Solutions is a public Licensed Insolvency Trustee firm headquartered in Toronto, serving individuals and businesses across Ontario, British Columbia, and Alberta. Founded in 1979, the firm operates over 70 offices and employs 500+ staff to deliver debt negotiation, consumer proposal, and bankruptcy services. The product is fundamentally a service—LITs negotiate with creditors on behalf of clients—but the underlying operations rely on case intake, creditor communication, document tracking, and client engagement. The hiring profile (marketing, ops, sales, finance focused; mid-to-senior-level roles) and active projects indicate organizational investment in scaling intake capacity, automating client journeys, and improving operational efficiency across distributed locations.

HeadquartersToronto, Ontario

Company Size501–1,000 employees

Hiring MarketsCanada

Frequently Asked Questions

What tech stack does Farber Debt Solutions use?

Farber's primary stack is Microsoft Dynamics 365 (Sales, Customer Service, Contact Center, Customer Insights), Power Platform (Power Apps, Power Automate, Power BI), Azure backend (Functions, API Management, Logic Apps), and supporting languages: C#, Python, SQL, JavaScript/TypeScript.

What is Farber Debt Solutions working on?

Key initiatives include enterprise-wide Dynamics 365 and Power Platform strategy, automated multi-channel client journeys, client retention and segmentation strategies, intake process redesign, and data quality improvements. Pain points center on conversion rates and pipeline effectiveness.