Managed IT services and infrastructure provider for enterprise Brazil
Faiston is a 20-year-old managed IT services provider serving mid-market enterprises in Brazil across infrastructure, networking, cloud, and security. The tech stack reveals a traditional enterprise foundation—Active Directory, Salesforce, Cisco, Fortinet, AWS, Azure—with one forward signal: active SD-WAN adoption while support and engineering teams grow. Hiring velocity is accelerating, but pain points (client uptime, process transitions, inventory management, link repair) suggest operational scaling challenges outpacing tool maturity.
Faiston delivers end-to-end IT managed services, field support, helpdesk, cloud migration, and security operations to Brazilian enterprises. The service portfolio spans infrastructure, networking, cloud platforms (AWS and Azure), datacenter management, and cybersecurity. Operations center around a multidisciplinary governance model designed to minimize service disruption and ensure compliance. The company works across on-premises, hybrid, and cloud environments, managing everything from hardware replacement and network repairs to SOC/NOC monitoring.
Faiston uses Outlook, Active Directory, Salesforce, Cisco, Fortinet FortiGate, F5, AWS, Azure, Checkpoint, and networking protocols (OSPF, BGP, MPLS, VXLAN). They are actively adopting SD-WAN.
Faiston is headquartered in Barueri, SP, Brazil. Founded in 2001, the company operates as a privately held enterprise with 201–500 employees.
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