Extendicare Tech Stack
Post-acute care operator across Canada with 10,000+ staff in nursing, home health, and rehabilitation
Extendicare operates a network of long-term care and home health facilities across Canada, serving thousands of residents. The tech stack is operations-focused: Point Click Care (EHR/clinical management), Workday (HR/payroll), Kronos (scheduling), Salesforce (care coordination), and Microsoft Office suite — a conventional healthcare IT footprint that reflects a clinically-driven, compliance-heavy organization. Active hiring shows 528 roles in healthcare (clinical and care roles), with a junior-skewed seniority mix, indicating sustained staffing pressure in front-line care delivery. Key operational challenges center on clinical risk mitigation, regulatory compliance, and resident care assignment efficiency — typical pain points for large multi-site operators.
Tech Stack 11 technologies
What Extendicare Is Building
◆Challenges
- Meeting needs of growing seniors population
- Budget preparation and variance analysis
- Ensuring compliance with regulatory requirements
- Clinical risk mitigation
- Ensuring data accuracy
- Inefficient resident care assignments
- Compliance with regulations
- Operating within legislative and budgetary constraints
- Reducing coding error rates
- Improving nursing practice quality
▲Active Projects
- Pcc program implementation
- Infection prevention and control, health and safety and clinical programs and quality plans
- Infection prevention and control program
- Continuous quality improvement of nutrition and hydration care
- Falls prevention
- Quality plans for the nursing department
- Program and service standards development
- Rai-mds program
- No restraint policy
- Restorative feeding program
Hiring Activity
Department
Seniority
Notable leadership hires: Assistant Director of Care, Care Director, Pain & Palliative Lead, Director of Care, Director
