Event tech and ICT services with AI-powered customer engagement
EventsIT operates at the intersection of event management and communications technology, with a tech stack spanning WhatsApp, Viber, Telegram, Salesforce, and emerging AI/RAG tools. The hiring acceleration (18 roles in 30 days) is heavily weighted toward sales (13 open positions), signaling a shift from pure event services toward a platform play—supported by active projects around AI-powered engagement, conversational routing, and multi-channel integrations. Pain points around fragmented customer journeys and scaling high-volume messaging suggest they're building infrastructure to handle enterprise communication flows far beyond traditional event ticketing.
EventsIT, founded in 2005 and headquartered in Rotterdam, provides ICT services and support for events, spanning ticketing, accreditation, live streaming, and audience engagement. The company has grown beyond single-event logistics to offer Accreditation Manager services for attendee access control and crisis communication scenarios. Recent project work includes a global AI-powered customer engagement platform, conversational routing architecture, and mobile event apps. Currently a 2–10 person operation, the company is actively hiring across sales, engineering, and product in France, the Netherlands, the UK, Italy, and Denmark.
WhatsApp Business, CPaaS, Telegram, Viber, WeChat, Salesforce Marketing Cloud, Salesforce, React, Vue, and RAG. Currently adopting Instagram, Meta, and expanding Salesforce Marketing Cloud capabilities.
An AI-powered global customer engagement platform, conversational routing architecture for scaling high-volume conversations, multi-channel integrations (web and conversational AI), mobile event app solutions, and expansion of their product portfolio across communication channels.
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