Heritage TCM retailer and clinics operator across Asia with 190+ outlets
Eu Yan Sang operates a multi-channel Traditional Chinese Medicine business spanning retail, clinics, and food & beverage across five Asia-Pacific markets. The tech stack is finance and office-focused (Excel, Dynamics 365, Hyperion, Power BI) with no modern data or cloud adoption visible—typical of a heritage retail operator managing legacy P&L. Hiring velocity is accelerating across finance, HR, and sales, while active projects reveal internal focus on recruitment efficiency, talent development, and store expansion rather than digital transformation.
Eu Yan Sang is a publicly listed consumer healthcare company founded in 1879 and headquartered in Singapore. The business operates approximately 190 retail outlets across China, Hong Kong, Macau, Malaysia, and Singapore; a chain of 29 TCM clinics in Singapore, Malaysia, and Hong Kong; and food and beverage outlets in Malaysia. The company employs 1,001–5,000 staff across operations, sales, finance, HR, and logistics. Revenue and profitability are managed through traditional financial systems (Dynamics 365, Hyperion Financial Management), with product portfolio and visual merchandising coordinated across regional markets.
Dynamics 365, Hyperion Financial Management, and Power BI for financial reporting. Pain points include data validation between Dynamics 365 and Hyperian and consolidating forecasts into Hyperion.
Approximately 190 retail outlets across China, Hong Kong, Macau, Malaysia, and Singapore; 29 TCM clinics across Singapore, Malaysia, and Hong Kong; plus food and beverage operations in Malaysia.
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