Europ Assistance Brasil Tech Stack

Insurance assistance services platform across mobility, home, and travel

Insurance Barueri, São Paulo 501–1,000 employees Founded 1963 Privately Held

Europ Assistance Brasil operates a 500+ person insurance assistance business across three verticals—vehicle mobility, home and family, and travel—serving Brazil since 1996 with roots in a global 750k-provider network. The tech stack is operationally mature (SAP, Power BI, SQL, Python) but reveals friction points: active projects show heavy reliance on manual automation (bots for provider networks, complex dashboards, predictive risk detection), while pain-point clustering around real-time data gaps, manual reporting, and compliance monitoring suggests the organization is at a scaling inflection where legacy processes are breaking.

Tech Stack 11 technologies

Core StackPower BI Python SAP Tableau CRM Excel PowerPoint SQL WhatsApp Adobe Microsoft Office

What Europ Assistance Brasil Is Building

◆Challenges

New business development
Contract expansion
Optimizing operational processes
Compliance risk monitoring
Data privacy compliance
Manual reporting processes
Lack of real-time operational data
Complex customer service issues
Measuring event roi
Coordinating sponsorships

▲Active Projects

Robôs e automações para rede de prestadores
Dashboards de alta complexidade no power bi
Inteligência preditiva para antecipar riscos operacionais
Event sponsorship management
Cultural sponsorship projects
Advertising campaigns
Technical audit process implementation
Provider steering strategy optimization
Cost spike monitoring initiative

Hiring Activity

Accelerating15 roles · 9 in 30d

Department

Support

Ops

Admin

Data

Healthcare

Legal

Marketing

Seniority

Mid

Junior

Intern

Senior

Manager

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About Europ Assistance Brasil

Europ Assistance Brasil is a Brazilian insurance assistance company founded in 1963 globally and operating locally since 1996. The company operates across three business lines: vehicle and mobility assistance, home and family services, and travel support. With over 800 employees, the organization delivers assistance through a network of providers and internal support centers. The customer base includes both individuals and enterprises requiring on-demand service coverage across Brazil. Operating infrastructure includes CRM, SAP ERP, business intelligence tools (Power BI, Tableau), and support systems (WhatsApp, ticket management).

HeadquartersBarueri, São Paulo

Company Size501–1,000 employees

Founded1963

Hiring MarketsBrazil

Frequently Asked Questions

What is Europ Assistance Brasil's core business?

Europ Assistance Brasil provides insurance assistance and support services across three lines: vehicle and mobility assistance, home and family services, and travel support. The company operates through a network of 750k global providers and 39 assistance centers worldwide, with local operations in Brazil since 1996.

What technology does Europ Assistance Brasil use?

The tech stack includes SAP (ERP), Power BI and Tableau (analytics), SQL and Python (data), CRM (customer management), Microsoft Office suite, Adobe, and WhatsApp for customer communication. Current projects involve robotic automation, complex Power BI dashboards, and predictive analytics.

Where is Europ Assistance Brasil headquartered?

Europ Assistance Brasil is headquartered in Barueri, São Paulo, Brazil. The company operates across multiple business support centers and a distributed network of service providers throughout the country.