Erickson Senior Living Tech Stack

Senior living operator managing 28,000 residents across continuing care communities

Hospitals and Health Care Catonsville, MD 10,001+ employees Founded 1983 Privately Held

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Erickson Senior Living operates a national network of continuing care retirement communities (CCRCs) serving 28,000 seniors with 15,000 employees. The tech stack is enterprise-standard (Workday, UKG, Salesforce, Jira, Power BI, Oracle Analytics) — typical of large healthcare operators — but the hiring velocity and composition reveal operational strain: 397 roles posted in the last 30 days across operations and healthcare, with heavy junior hiring (364 of 613 active roles) and acute staffing gaps in security and nursing. Pain points (staffing shortages, scheduling inefficiencies, overtime reduction, food cost controls) map directly to the frontline scaling challenges of campus operations.

Tech Stack 22 technologies

Core StackWorkday Power BI Tableau Salesforce Jira Confluence ADP Meta Word Excel Outlook PowerPoint UKG Microsoft Office Visio SharePoint Oracle Analytics Qlik Sense Microsoft Project Kronos CMMS LinkedIn

What Erickson Senior Living Is Building

◆Challenges

Expanding new communities
Staffing shortages for security shifts
Staffing optimization
Reducing overtime
Compliance with payroll regulations
Infection control monitoring
Food safety compliance
Food cost controls
Reducing scheduling inefficiencies
Brand reputation management

▲Active Projects

Signature dining programs
Inventory management system development
Infection control monitoring
New procedure for contingent employees
Core menus and recipe management system
Staff development program
Expanding dining operations to new communities
Quality improvement measures for clinical indicators
Boh computer system maintenance
Intermission social activity programming

Hiring Activity

Accelerating600 roles · 400 in 30d

Department

Ops

264

Healthcare

217

Security

Operations

Engineering

Support

Finance

Seniority

Junior

364

Mid

157

Senior

Manager

Director

Lead

Intern

Staff

Notable leadership hires: Finance Director, Assistant Director Nursing, Executive Director, Director of Nursing, Assistant Director of Nursing

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About Erickson Senior Living

Erickson Senior Living is the largest developer and operator of continuing care retirement communities in the United States, with a national network serving 28,000 residents. The company operates across independent living, assisted living, and continuing care models, offering dining, amenities, and programming on campus settings. With 15,000 employees, the organization is heavily weighted toward operations and clinical roles (nursing, assisted living coordinators, food services). Current strategic focus includes expanding into new communities and optimizing staffing and dining operations.

HeadquartersCatonsville, MD

Company Size10,001+ employees

Founded1983

Hiring MarketsUnited States

Frequently Asked Questions

What tech does Erickson Senior Living use?

Enterprise HR and operations suite: Workday (HCM), UKG and Kronos (workforce management), Salesforce (CRM), Power BI and Tableau (analytics), Jira and Confluence (development/collaboration), Oracle Analytics, and Microsoft Office suite.

How many employees does Erickson Senior Living have?

15,000 employees. The company operates 28,000 residents across a national network of continuing care communities headquartered in Catonsville, Maryland.