Regional health system serving 300,000+ patients across New England
Emerson Health operates a multi-site hospital network in Massachusetts with over 1,000 employees and a healthcare-dominant staffing model (95% of active hires in clinical and ops roles). The tech stack centers on Epic Systems, GE Centricity, and MEDITECH—enterprise healthcare platforms—paired with standard Microsoft productivity tools. Active projects cluster around revenue cycle, charge capture, and imaging expansion, while pain points surface operational friction: expense management, workflow optimization across multiple sites, and timely care delivery gaps.
Emerson Health is a nonprofit hospital system headquartered in Concord, MA, serving over 300,000 patients across the region with hundreds of employed physicians. The organization operates as a full-spectrum health delivery network, handling inpatient care, imaging, emergency services, and outpatient clinical work. Current focus areas include expanding the imaging program, improving revenue cycle processes, and streamlining workflows across multiple locations. Hiring is accelerating, with 410 active roles and 202 posted in the last 30 days, concentrated in clinical, nursing, and operational support positions.
Epic Systems is the primary EHR. The stack also includes GE Centricity, MEDITECH, and PACS for imaging, plus OnBase for document management and archival workflows.
Major initiatives include revenue cycle improvement, charge capture and collections, imaging program expansion, clinical competency programs, and cross-site workflow optimization to reduce care delivery delays.
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