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Embrace - The Human Cloud Tech Stack

Knowledge management and process automation for service organizations

Information Services Groningen 51–200 employees Founded 2010 Privately Held

Embrace builds software that bridges process automation and human expertise—automating routine work while surfacing the right person at the right moment. The tech stack (C#, ASP.NET Core, React, SQL Server, Azure, GraphQL) is conventional enterprise Microsoft, but the addition of Claude and Semantic Kernel signals a pivot toward AI-assisted knowledge retrieval. Current hiring is engineering-heavy (4 of 6 open roles) with mid-level dominance, matching active work on self-service platforms and field service solutions.

Tech Stack 21 technologies

Core StackC# JavaScript React SQL Server .NET Visual Studio PostgreSQL Docker GraphQL Cursor Umbraco ASP.NET Core MVC HTML5 CSS Azure Git REST API Microsoft Dynamics 365 Claude Semantic Kernel

What Embrace - The Human Cloud Is Building

Challenges

  • Reducing manual repair requests
  • Improving service and maintenance processes
  • Optimizing fieldservice operations

Active Projects

  • Self-service repair request platform
  • Cross-channel user experience consistency
  • Digital channel roadmap execution
  • Implementing fieldservice solutions

Hiring Activity

Accelerating6 roles · 3 in 30d

Department

Engineering
4
Ops
1
Product
1

Seniority

Mid
5
Senior
1
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About Embrace - The Human Cloud

Embrace, founded in 2010 and based in Groningen, serves mid-market organizations that need to digitize customer service and internal knowledge workflows. The product suite spans housing allocation platforms, customer contact centers, tenant portals, and social intranets—all designed to automate routine inquiries while enabling staff to tap a live network of internal experts when human judgment matters. The company operates in the Netherlands with a team of 51–200 people. Core pain points they solve include reducing manual repair requests, streamlining service operations, and optimizing field service workflows.

HeadquartersGroningen
Company Size51–200 employees
Founded2010
Hiring MarketsNetherlands

Frequently Asked Questions

What tech stack does Embrace use?

Embrace builds on C#, ASP.NET Core, React, SQL Server, and Azure. They recently added Claude and Semantic Kernel, indicating investment in AI-driven knowledge retrieval.

What is Embrace working on?

Active projects include a self-service repair request platform, cross-channel user experience consistency, digital channel roadmap execution, and field service solutions.

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