DoubleTick Tech Stack

WhatsApp engagement platform for enterprise customer relationships

Software Development Mumbai, Maharashtra 51–200 employees Founded 2017 Privately Held

DoubleTick builds a WhatsApp-native CX suite for enterprises, with a tech stack anchored in TypeScript/Node.js backend services (NestJS, PostgreSQL, MongoDB) and modern frontend tooling (Next.js, Figma). The company is sales and marketing-heavy—53 open roles skew 38% toward sales and marketing combined—while engineering capacity remains constrained at just 5 open positions, suggesting DoubleTick is prioritizing go-to-market execution over platform expansion.

Tech Stack 56 technologies

Core StackTypeScript Node.js NestJS PostgreSQL MongoDB Elasticsearch Next.js SAP Figma ClickUp Asana Jira Slack Salesforce Neptune Gremlin Oracle Payroll GPT Claude Builder.io WhatsApp iOS Android WhatsApp API Excel SQL WhatsApp Business API Zoho LeadSquared ISO 27001+26 more

What DoubleTick Is Building

◆Challenges

Post-sales support
Reducing friction in adoption
Improving sales funnel efficiency
Scaling customer success processes
Improve conversion rates
Increasing organic traffic
Reducing manual effort in sales operations
Process inefficiencies
Ensuring accurate financial reporting
Revenue reconciliation

▲Active Projects

Design and implement complex bots and customer engagement journeys
Deploy and configure ai-powered bots
Content strategy aligned with gtm & demand gen
Own integration and go-live process for large enterprise accounts
High-impact marketing roadmap
Repurpose long-form content into short-form (posts, carousels, reels)
Crm/erp/api integrations
Implementing finance policies
Fund planning & reporting
Isms framework maintenance

Hiring Activity

Steady55 roles · 15 in 30d

Department

Sales

Marketing

Support

Engineering

Customer-Success

Finance

Design

Seniority

Mid

Intern

Manager

Senior

Junior

Lead

Director

Principal

Notable leadership hires: Head Marketing, Head of Growth

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About DoubleTick

DoubleTick is a WhatsApp Technology Partner building automation and relationship-management tools for mid-market and enterprise customers. The platform is designed to help companies scale customer engagement through WhatsApp-native bots, conversational journeys, and integrations with major CRM and ERP systems (Salesforce, SAP, Oracle, Zoho, LeadSquared). Founded in 2017 and based in Mumbai, the company operates across India and the UAE with a 51–200-person team. Revenue-stage pain points—sales funnel efficiency, conversion, post-sale adoption, and customer success scaling—indicate active growth challenges.

HeadquartersMumbai, Maharashtra

Company Size51–200 employees

Founded2017

Hiring MarketsIndia, United Arab Emirates

Frequently Asked Questions

What tech stack does DoubleTick use?

DoubleTick's core stack is TypeScript and Node.js (NestJS), with PostgreSQL and MongoDB for data, Elasticsearch for search, and Next.js for frontend. Integration touches include SAP, Oracle Payroll, Salesforce, Zoho, and WhatsApp Business API.

Where is DoubleTick headquartered?

DoubleTick is headquartered in Mumbai, Maharashtra, India. The company was founded in 2017 and operates with 51–200 employees across India and the UAE.