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Domestic & General Tech Stack

Appliance insurance and care provider protecting millions of customer products

Financial Services LONDON 1,001–5,000 employees Founded 1912 Privately Held

Domestic & General is a 112-year-old appliance protection and repair company serving millions of customers across the UK and Europe. The tech stack reveals a hybrid-legacy operation: core systems run on AS/400 and Oracle with SQL Server integration, while newer analytics and workflow tooling (Databricks, Power BI, PostHget, Optimizely) signal ongoing modernization. Hiring velocity is accelerating across sales, finance, and risk—tied to active projects in financial risk framework implementation and Solvency II compliance, indicating significant regulatory and operational scaling.

Tech Stack 31 technologies

Core StackDatabricks Python PySpark Optimizely Power BI SQL Server AWS Oracle Microsoft Exchange Teams Microsoft Office Excel SQL Verint WFM Genesys Cloud Word Lean Six Sigma BPMN 2.0 FMEA Windows Google Analytics 4 PostHog Shiny SQL Server Integration Services PowerShell Azure AS/400 Verint Genesys PowerPoint+1 more

What Domestic & General Is Building

Challenges

  • Identifying control gaps
  • Maintaining and exceeding established service slas
  • Regulatory changes
  • Scaling marketing data platforms
  • Control gaps remediation
  • Risk assessment and issue tracking
  • Reducing budget waste
  • Strengthening internal controls environment
  • Improving risk analytics
  • Automating risk processes

Active Projects

  • Financial risk framework implementation
  • Sat network maintenance for spain
  • Monthly sat budget audits
  • Implementing group financial risk management framework
  • Supporting solvency ii risk reporting
  • Enhancing risk analytics and automation
  • Global marketing platform implementation
  • Marketing data process automation
  • Crisis and issues communications
  • Global marketing data strategy

Hiring Activity

Accelerating80 roles · 35 in 30d

Department

Sales
16
Finance
9
Support
9
Ops
7
Marketing
6
Data
5
Risk
5
Legal
3

Seniority

Mid
25
Junior
17
Senior
12
Manager
10
Lead
6
VP
4
Director
1
Principal
1

Notable leadership hires: Head of Compliance, Account Director, Head of Tax, Head of Communications, Head of Brand

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About Domestic & General

Domestic & General insures and maintains household appliances—fridges, washing machines, boilers, TVs, and similar products—for millions of customers. Founded in 1912, the company operates across the UK, Spain, Germany, Portugal, Canada, and the US. The operational footprint includes customer support, claims processing, and field repair networks. Current priority projects center on financial risk governance (Solvency II reporting, group risk frameworks) and marketing data infrastructure (platform implementation, process automation). The organization spans 1,000–5,000 employees with active hiring in sales, finance, support, operations, marketing, data, and risk functions.

HeadquartersLONDON
Company Size1,001–5,000 employees
Founded1912
Hiring MarketsUnited Kingdom, Spain, Germany, United States, Portugal, Canada

Frequently Asked Questions

What tech stack does Domestic & General use?

Legacy core systems (AS/400, Oracle, SQL Server) with modern additions: Databricks and PySpark for data, Power BI and Shiny for analytics, Genesys Cloud for contact center, and Verint for workforce management. Also uses Azure, AWS, PostHog, and Optimizely.

Where does Domestic & General hire internationally?

The company is actively hiring across six countries: United Kingdom, Spain, Germany, United States, Portugal, and Canada.

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