Appliance insurance and care provider protecting millions of customer products
Domestic & General is a 112-year-old appliance protection and repair company serving millions of customers across the UK and Europe. The tech stack reveals a hybrid-legacy operation: core systems run on AS/400 and Oracle with SQL Server integration, while newer analytics and workflow tooling (Databricks, Power BI, PostHget, Optimizely) signal ongoing modernization. Hiring velocity is accelerating across sales, finance, and risk—tied to active projects in financial risk framework implementation and Solvency II compliance, indicating significant regulatory and operational scaling.
Notable leadership hires: Head of Compliance, Account Director, Head of Tax, Head of Communications, Head of Brand
Domestic & General insures and maintains household appliances—fridges, washing machines, boilers, TVs, and similar products—for millions of customers. Founded in 1912, the company operates across the UK, Spain, Germany, Portugal, Canada, and the US. The operational footprint includes customer support, claims processing, and field repair networks. Current priority projects center on financial risk governance (Solvency II reporting, group risk frameworks) and marketing data infrastructure (platform implementation, process automation). The organization spans 1,000–5,000 employees with active hiring in sales, finance, support, operations, marketing, data, and risk functions.
Legacy core systems (AS/400, Oracle, SQL Server) with modern additions: Databricks and PySpark for data, Power BI and Shiny for analytics, Genesys Cloud for contact center, and Verint for workforce management. Also uses Azure, AWS, PostHog, and Optimizely.
The company is actively hiring across six countries: United Kingdom, Spain, Germany, United States, Portugal, and Canada.
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