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Direct Line Group Tech Stack
Insurance pricing and claims operations for UK market
Direct Line Group operates a large insurance operation across pricing, claims, and underwriting, now consolidated within Aviva plc. The tech stack is enterprise-heavy (Oracle, SQL, SAS, Tableau, AWS/Azure) with strong data-science capability (Python, R, Qlik), but hiring is skewed toward ops and data roles rather than engineering—only 4 open engineering positions against 27 data and 28 ops—suggesting the company is scaling analytical and operational functions faster than platform development.
Tech Stack 26 technologies
Core StackPython SAS Tableau ArcGIS Confluence Jira Oracle AWS CloudWatch Outlook Word Oracle General Ledger SQL Excel R CoreLogic Oracle Financials Cognos TM1 Workiva Azure Azure Monitor AppDynamics Microsoft Office Qlik PowerPoint Amazon Redshift
What Direct Line Group Is Building
◆Challenges
- Improving change team efficiency
- Meeting service level agreements
- Improving customer claims journey
- Complex caseload of employment claims
- Maximising roadside revenue opportunities
- Reducing uncertainty in claims projections
- Identifying opportunities in claims ave
- Complex pricing and underwriting
- Monitoring regulatory changes
- Reducing claim costs
▲Active Projects
- Implementing changes to radar rating software
- Customer claims journey improvement
- Pricing strategy development for personal lines
- Price optimisation in radar
- Pricing improvement initiatives analysis
- Radar rating algorithm implementation
- Developing best practice
- Defect management process
- Model builds and deployment into live pricing
- Live deployment of pricing changes
Hiring Activity
Steady120 roles · 50 in 30d
Department
Seniority
Notable leadership hires: Head of Product
Company intelligence
