ERP integration and digital transformation for fashion and retail
DILS is a 11–50-person Milan-based digital services firm founded in 2019, serving fashion, luxury, retail, and pharma with ERP/CRM integration, cloud infrastructure, and workplace optimization. The stack is enterprise-grade (Java, SAP, ServiceNow, Oracle) with no active migrations visible — a stable posture typical of implementation-first shops. Engineering dominance (15 of 25 active hires) and mid-to-senior seniority mix signal deep technical delivery: current projects span SAP S/4HANA migrations, ServiceNow implementations, and multi-channel retail integrations, with recurring friction around legacy system connectivity and master-data governance.
DILS delivers digital transformation services across ERP, CRM, cloud, analytics, and workplace optimization to mid-market enterprises in fashion, luxury, retail, and chemicals/pharma. Founded in 2019 but drawing on cumulative team expertise spanning 20+ years, the company operates from Milan with regional reach into France. Core delivery areas include SAP S/4HANA migrations, ServiceNow platform implementations, multi-system integrations (handling data flow, channel alignment, and master-data challenges), hybrid workspace design, and digital accessibility audits for public-sector contracts. The customer-centric model is built around bespoke solutions: each engagement combines technical certification with process optimization and ongoing support through transition.
DILS specializes in SAP (S/4HANA, MM) and Oracle-based ecosystems, alongside ServiceNow for ITSM and CRM workflows. Current projects include SAP S/4HANA migrations and ServiceNow platform rollouts.
Fashion, luxury goods, retail, and chemicals/pharma. Recent projects include high-profile engagements in fashion and multi-location retail systems integration.
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