Global hospitality operator managing venues, food service, and lodging across three continents
Delaware North operates 500M+ annual guest touchpoints across sports venues, airports, parks, hotels, and casinos. The tech stack is operationally focused—POS systems (Micros, Opera), workforce management (Workday, iCIMS), and property management (OpenTable)—with emerging AI/ML and analytics initiatives. The hiring profile is heavily weighted toward operations (1000+ roles) with junior and mid-level talent, reflecting the labor-intensive nature of high-volume food service and venue management.
Notable leadership hires: Slot Operations Director, Food and Beverage Director, Retail Director, Concessions Lead, Facilities Director
Delaware North is a privately held hospitality and entertainment company headquartered in Buffalo, NY, operating across the United States, United Kingdom, Australia, and New Zealand. The business spans food service (high-volume kitchens, catering, specialty retail), venue and resort management, lodging operations, and gaming. Current operational focus includes food cost and labor optimization, inventory control, compliance automation, and vendor relationship management—areas where hiring is concentrated in operations, retail, and facilities roles.
Workday, PeopleSoft, and iCIMS for workforce management; Micros and Opera for point-of-sale and property management; Salesforce for CRM; Google Analytics, Adobe Analytics, and Google Tag Manager for digital analytics; AutoCAD and Revit for venue development.
Buffalo, NY. The company operates across the United States, United Kingdom, Australia, and New Zealand with 10,001+ employees globally.
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