echoloc

Delaware North Tech Stack

Global hospitality operator managing venues, food service, and lodging across three continents

Hospitality Buffalo, NY 10,001+ employees Privately Held

Delaware North operates 500M+ annual guest touchpoints across sports venues, airports, parks, hotels, and casinos. The tech stack is operationally focused—POS systems (Micros, Opera), workforce management (Workday, iCIMS), and property management (OpenTable)—with emerging AI/ML and analytics initiatives. The hiring profile is heavily weighted toward operations (1000+ roles) with junior and mid-level talent, reflecting the labor-intensive nature of high-volume food service and venue management.

Tech Stack 65 technologies

Core StackAutoCAD Revit iCIMS Workday Salesforce Google Ads WordPress Microsoft Office Microsoft Project Word Outlook Excel POS PeopleSoft Micros Opera ServSafe HDMI OpenTable PowerPoint RPA Google Tag Manager Google Analytics 4 Adobe Analytics Meta LinkedIn HTML CSS Teams NetFlow+34 more

What Delaware North Is Building

Challenges

  • Compliance with regulations
  • Health and safety compliance
  • Inventory control
  • Food cost control
  • High-volume kitchen operations
  • Transition phase launch
  • Cash and inventory management
  • Reducing food and labor costs
  • Food and labor cost management
  • Inventory accuracy

Active Projects

  • Menu design and recipe development
  • Transition phase launch
  • Recruitment marketing strategy implementation
  • Category strategy implementation
  • Unified customer golden record
  • Advanced analytics ai/ml initiatives
  • Vendor relationship optimization
  • Sustainability focused programs on lizard island
  • Food safety internal controls implementation
  • Food and labor cost management

Hiring Activity

Accelerating1,300 roles · 550 in 30d

Department

Ops
1005
Operations
89
Sales
40
Security
31
Retail
18
Finance
16
HR
15
Logistics
11

Seniority

Junior
770
Mid
296
Manager
76
Senior
72
Lead
27
Intern
25
Director
15
VP
2

Notable leadership hires: Slot Operations Director, Food and Beverage Director, Retail Director, Concessions Lead, Facilities Director

Company intelligence

Find more companies like Delaware North by tech stack, pain points and active projects

Get started free

About Delaware North

Delaware North is a privately held hospitality and entertainment company headquartered in Buffalo, NY, operating across the United States, United Kingdom, Australia, and New Zealand. The business spans food service (high-volume kitchens, catering, specialty retail), venue and resort management, lodging operations, and gaming. Current operational focus includes food cost and labor optimization, inventory control, compliance automation, and vendor relationship management—areas where hiring is concentrated in operations, retail, and facilities roles.

HeadquartersBuffalo, NY
Company Size10,001+ employees
Hiring MarketsUnited Kingdom, United States, Australia, New Zealand

Frequently Asked Questions

What tech stack does Delaware North use?

Workday, PeopleSoft, and iCIMS for workforce management; Micros and Opera for point-of-sale and property management; Salesforce for CRM; Google Analytics, Adobe Analytics, and Google Tag Manager for digital analytics; AutoCAD and Revit for venue development.

Where is Delaware North headquartered?

Buffalo, NY. The company operates across the United States, United Kingdom, Australia, and New Zealand with 10,001+ employees globally.

Similar Companies in Hospitality

Other companies in the same industry, closest in size