Definity Tech Stack
Canadian P&C insurance holding company managing multiple brands across home, auto, and commercial lines
Definity is a public insurance holding company operating four established Canadian P&C brands (Economical, Sonnet, Family Insurance Solutions, Petline). The tech stack leans heavily on analytics and claims tools (R, Python, BigQuery, Tableau, Xactimate) rather than modern cloud infrastructure, paired with legacy systems (Oracle, Microsoft Access, VBA). Active hiring across operations, support, and finance—with minimal engineering headcount—suggests the company is scaling operational capacity and claims processing rather than building product velocity. Current projects cluster around claims transformation, BI infrastructure, and post-merger integration, indicating substantial internal complexity from acquisitions.
Tech Stack 29 technologies
What Definity Is Building
◆Challenges
- Transforming claims capabilities
- Improving employee engagement
- Post-merger integration
- Retention and renewals
- Managing reinsurance claims recovery
- Long-term partner value
- Disability program efficiency
- Compliance with legislation
- Disability metrics reporting
- Optimizing sales channel performance
▲Active Projects
- Integration strategy development
- Bi dashboards
- Pi-ops huddle board relaunch
- Pi-ops meeting materials
- Claims capabilities transformation
- Loss scenario development
- Capability gap assessment
- M&a post-merger integration
- Regulatory requirements implementation
- Launch new distribution partnerships
