Leading IT and consumer-electronics e-commerce operator across Germany
Cyberport SE operates dual e-commerce brands (Cyberport and Computeruniverse) selling IT hardware and consumer electronics across 9 physical stores plus online channels. The tech stack is Salesforce-heavy—Sales Cloud, Service Cloud, Marketing Cloud, plus Apex development—paired with SAP for backend ERP, Azure and AWS for infrastructure. Hiring is sales-driven (19 open sales roles vs. 3 engineering), with a pipeline focused on Salesforce optimization, dropship supplier integration, and search/discovery—indicating a business optimizing margin and conversion on a mature commerce platform rather than building novel tech.
Notable leadership hires: Sales Team Lead, Online Marketing Lead, Customer Service Team Lead, Customer Service Lead
Cyberport SE is a German e-commerce operator founded in 1998 as an early Apple online reseller in Dresden. The business has grown into one of Germany's leading IT and consumer-electronics retailers, operating two independent brand properties (Cyberport and Computeruniverse), nine physical stores, a central logistics facility, and an IT systems business. The organization serves mid-market B2C customers across Germany with a workforce of approximately 800 staff. Operationally, the company runs on Salesforce (core CRM and marketing automation), SAP (supply-chain and ERP), and AWS/Azure for hosting, with internal focus on dropship supplier management, search relevance, and cross-location process standardization.
Cyberport runs Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Apex), SAP, AWS, Azure, Tableau, Adobe Analytics, and Linux/Windows Server infrastructure. Monitoring is handled via Icinga and Nagios.
Active projects include Salesforce platform optimization (releases, workflows, dashboards, admin/training), dropship supplier integration, onsite search and discovery, and process efficiency improvements across supply chain and logistics.
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