Crown Resorts Tech Stack

Large integrated resort operator across Australia's major cities

Hospitality Melbourne, Victoria 10,001+ employees Founded 1994 Privately Held

Crown Resorts operates three major resorts in Australia with over 20,000 employees across Melbourne, Perth, and Sydney. The tech stack reflects a hospitality operation at scale: Salesforce Marketing Cloud, Workday, UKG, and Opera (property management system) form the backbone, supplemented by data tools (Splunk, Tableau, Power BI, Python, R) focused on analytics and risk. Hiring is ops-heavy (31 open roles) with accelerating velocity, and active projects signal investment in financial crime governance, front-office automation, and dining experiences—priorities aligned with managing large team operations and maintaining premium service standards.

Tech Stack 41 technologies

Core StackSplunk Python Tableau Power BI Workday AutoCAD Google Ads Windows Outlook Word Excel Microsoft Office Viva Engage Salesforce Marketing Cloud SQL R Opera SharePoint Teams Delphi Micros SevenRooms PeopleSoft Microsoft 365 UKG InDesign Meta Ads Manager SA360 DV360 Google Analytics 4+10 more

What Crown Resorts Is Building

◆Challenges

Marketing roi optimization
High-volume front office operation
Enhancing financial crime capability
Maintaining forbes 5-star service standards
Safety incidents resolution
Profitable revenue generation
Revenue target achievement
Managing large team operations
Managing multiple priorities
Meeting daily financial targets

▲Active Projects

Automated transaction monitoring system optimization
Medical data trend analysis
Vendor shortlisting for fc solutions
Enterprise agreement bargaining processes
Epicurean buffet dining experience
Financial crime governance reporting
Financial crime risk appetite monitoring
Crown's sky deck tours
Advanced analytics and machine learning for risk identification
Workforce transformation initiatives

Hiring Activity

Accelerating65 roles · 35 in 30d

Department

Ops

Marketing

Data

Design

Engineering

Finance

Hospitality

Seniority

Mid

Manager

Senior

Junior

Lead

Staff

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About Crown Resorts

Crown Resorts is one of Australia's largest entertainment groups, operating three integrated resorts in Melbourne, Perth, and Sydney. The company employs over 20,000 people across hotels, food and beverage, capital projects, security, corporate services, and property management. Operations are supported by enterprise systems including property management (Opera, Micros), workforce management (Workday, UKG), CRM (Salesforce), and analytics platforms (Tableau, Power BI, Splunk). Current project focus spans financial crime governance, transaction monitoring, revenue optimization, and dining experience enhancement.

HeadquartersMelbourne, Victoria

Company Size10,001+ employees

Founded1994

Hiring MarketsAustralia

Frequently Asked Questions

What is Crown Resorts' tech stack?

Crown uses Windows, Microsoft 365, Salesforce Marketing Cloud, Opera and Micros for property management, Workday and UKG for workforce, Splunk for monitoring, and Tableau/Power BI for analytics. Programming languages include Python, R, and legacy Delphi.