AI-driven customer experience platform for enterprise and public sector
Content Guru operates a cloud CX platform (Storm) built on containerized infrastructure (Docker, Kubernetes) with deep integrations into third-party systems and IoT hardware. The company is actively scaling toward government markets—projects span FedRAMP certification, zero-downtime deployments, and infrastructure-as-code pipelines—while pain points reveal friction around compliance, resilience, and public sector procurement. Hiring is balanced across engineering and sales, suggesting simultaneous product hardening and market expansion.
Content Guru is a UK-based CX technology provider serving enterprises and public sector organizations. The Storm platform bundles AI orchestration (brain®), omni-channel communications, a customer data platform (storm CKS®), and IoT/device integrations. The company operates at scale across four hiring regions (US, Germany, UK, Greece) with a 501–1,000 employee base. Core operational challenges center on FedRAMP compliance, infrastructure resilience under rapid expansion, and winning mission-critical deals in government procurement—all reflected in active infrastructure, security, and sales-engineering projects.
Storm runs on Docker and Kubernetes for containerization, with Python and C# in the application layer, Linux and Windows operating systems, and WebRTC for communications.
Bracknell, Berkshire, United Kingdom. The company was founded in 2005 and is privately held.
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