Regional health system serving 1M+ patients across central North Carolina
Cone Health operates a large, diversified health network across central North Carolina with 13,000 employees and over 1 million patients. The tech stack centers on Epic EHR, Databricks, and ServiceNow — standard healthcare infrastructure — but the hiring mix reveals a system under operational pressure: 90% of open roles are clinical and operational (nursing, physicians, care coordinators), with only 6 engineering and 11 data roles active. This imbalance signals that clinical staffing and operational efficiency are the immediate constraints, not technology depth.
Notable leadership hires: Program Director, Nursing Director, Academic Director, Chief Medical Officer, Physician Practices Director
Cone Health is a nonprofit health system based in Greensboro, North Carolina, founded in 1953. It serves over 1 million patients across six counties in central North Carolina (Alamance, Forsyth, Guilford, Randolph, Rockingham, and surrounding areas). The network includes 5 hospitals, 3 ambulatory care centers, 3 outpatient surgery centers, 6 urgent care centers, 2 retirement communities, and 120+ physician practices. Clinical specialties include cardiology, stroke, neurosciences, oncology, women's services, maternity care, orthopedics, bariatrics, emergency care, and telemedicine. The organization operates Epic EHR as its core clinical platform and uses Databricks, ServiceNow, Workday, and Power BI for administrative and analytics functions.
Epic Systems for EHR, Databricks for data, ServiceNow for IT operations, Workday for HR, Power BI for analytics, Kronos for scheduling, and legacy components in PHP and C#. Also uses PACS for imaging and TeleTracking for bed management.
Budget constraints, operational disruptions, resource utilization gaps, improving patient outcomes, reducing claim denials, removing barriers to discharge, and improving provider productivity and patient throughput efficiency.
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