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ComputerCare Tech Stack

IT asset management and authorized device repair services

IT Services and IT Consulting Burlingame, California 51–200 employees Founded 2004 Privately Held

ComputerCare operates a hardware repair and IT asset lifecycle business serving mid-market IT teams across Apple, Dell, HP, and Lenovo ecosystems. The active project list—SOP implementation, workflow automation, database architecture, and data pipeline development—reveals an operations-focused org scaling through process standardization and internal systems work. Hiring velocity is accelerating in ops (6 roles) and support (2), suggesting they're hitting capacity constraints and building the infrastructure to handle volume growth.

Tech Stack 14 technologies

Core StackPython pandas NumPy Tableau Power BI NetSuite Apple HP Dell SQL Excel Looker Studio SuiteScript iPhone

What ComputerCare Is Building

◆Challenges

Capacity planning
Workflow optimization
Error reduction
Meeting repair kpis
Improving turnaround times
Optimizing production flow
Eliminating bottlenecks
Inefficiencies in data processes
Workflow inefficiencies
Cycle count accuracy

▲Active Projects

Sop implementation for intake, diagnostics, repair, qa, and redeployment
Workflow optimization
System adoption
Process standardization
Backlog management strategies
Sop development
Database architecture design
Data pipeline development
Netsuite customization and automation
Workflow automation

Hiring Activity

Accelerating10 roles · 9 in 30d

Department

Ops

6

Support

2

Data

1

Seniority

Mid

5

Senior

3

Junior

1

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About ComputerCare

ComputerCare provides IT Asset Management (ITAM) and certified device repair services for enterprise and mid-market organizations. The company is an authorized reseller and service provider for Apple, Dell, HP, and Lenovo, offering end-to-end lifecycle support: procurement, deployment, on-site support, certified repairs, and secure end-of-life disposition. Founded in 2004 and based in Burlingame, California, ComputerCare operates with an in-house repair model—no outsourcing—to maintain direct accountability and faster resolution. The customer base includes IT Directors and Managers at organizations across the US and internationally, though the company is also hiring in Ireland.

HeadquartersBurlingame, California

Company Size51–200 employees

Founded2004

Hiring MarketsUnited States, Ireland

Frequently Asked Questions

What is ComputerCare's core service offering?

ComputerCare provides IT Asset Management (ITAM), certified device repairs for Apple/Dell/HP/Lenovo, on-site IT support, deployment services, and secure end-of-life disposition. All repairs use genuine parts and are completed in-house.

What tools does ComputerCare use for IT management?

The stack includes NetSuite for ERP/backend systems, SQL/Python/pandas for data work, and Tableau/Power BI/Looker Studio for analytics and reporting. Apple, HP, and Dell hardware are core to the repair business.