CNP Seguradora Tech Stack

Brazilian insurance and financial services platform modernizing with AI and automation

Insurance São Paulo, São Paulo 201–500 employees Privately Held

CNP Seguradora operates an insurance, consortium, and financial-services business across Brazil, structured around SAP, SQL, and Microsoft 365 for core operations. The tech stack reveals active modernization: Genesys Cloud for contact-center migration, n8n + Dialogflow + LangChain for conversational AI, and Power Automate for workflow automation. Projects and pain points converge on two strategic priorities—building an AI-first operating model (governance framework, generative voice/text implementation, AI product lifecycle) and operational efficiency (first-contact resolution, customer-effort reduction).

Tech Stack 18 technologies

Core StackSAP Power BI Python n8n Power Automate LangChain Miro Figma Excel SharePoint Microsoft 365 PowerPoint SQL Genesys Cloud Dialogflow Notion

What CNP Seguradora Is Building

◆Challenges

Implementing esg strategy
Reducing customer effort
Increasing first contact resolution
Expanding automation
Reestruturação jurídica
Conformidade regulatória
Ai-first culture building
Business strategy alignment with ai product development
Solvency capital calculation
Risk assessment for new products

▲Active Projects

Esg strategy implementation
Modernizing contact center on genesys cloud
Implementing generative ai for voice and text
Creating conversational flows
Ai product lifecycle management
Ai governance framework development
Mvp and pilot development
Solvency calculation
New product approval
Feasibility studies

Hiring Activity

Steady10 roles · 3 in 30d

Department

Finance

Marketing

Data

Legal

Product

Security

Support

Sustainability

Seniority

Intern

Senior

Mid

Junior

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About CNP Seguradora

CNP Seguradora provides insurance, consortium, capitalization, and dental-plan products to individuals and businesses across Brazil. The company is part of the CNP Assurances group and emphasizes financial-access democratization through strategic partnerships. Operations span finance, marketing, data, product, security, and legal functions. Current focus includes ESG-strategy implementation, regulatory compliance, and modernizing customer-contact infrastructure. The organization is evaluating generative AI for customer-facing and internal processes while managing solvency and new-product approval workflows.

HeadquartersSão Paulo, São Paulo

Company Size201–500 employees

Hiring MarketsBrazil

Frequently Asked Questions

What is CNP Seguradora's tech stack?

Core systems: SAP, SQL, Microsoft 365 (Excel, SharePoint, PowerPoint). Customer engagement: Genesys Cloud for contact center. Automation and AI: n8n, Power Automate, Dialogflow, LangChain. Analytics: Power BI. Collaboration: Miro, Figma, Notion.

What is CNP Seguradora working on?

Main projects: ESG-strategy implementation, Genesys Cloud contact-center modernization, generative AI for voice and text, conversational-flow design, AI governance and product-lifecycle frameworks, solvency calculation, and new-product feasibility. Challenges include reducing customer effort, increasing first-contact resolution, and building AI-first culture alongside regulatory compliance.