Citadel Credit Union Tech Stack

Regional credit union serving Greater Philadelphia with $6.5B in assets

Banking Exton, PA 501–1,000 employees Founded 1937 Privately Held

Citadel is a member-owned credit union operating across six Pennsylvania counties with $6.5 billion in assets. The organization is pursuing simultaneous growth and retention initiatives—launching member onboarding programs, a silent attrition reduction effort, and targeted campaigns alongside network infrastructure expansion. The hiring mix reflects operational scaling: finance and ops roles dominate placements, with smaller pockets of sales and marketing activity, suggesting growth is being driven internally rather than through aggressive business development.

Tech Stack 18 technologies

Core StackLinux Active Directory VMware Wrike Azure DevOps Encompass Microsoft Office Windows Azure Microsoft 365 Citrix Virtual Delivery Infrastructure Microsoft Project BACnet Modbus CMMS

What Citadel Credit Union Is Building

◆Challenges

Growing and retaining a book of business
Reducing delinquent loan losses
Recovering assets
Managing risk of loss
Meeting volume goals
Expanding networking infrastructure
Optimizing network performance
Reducing silent attrition
Improving member retention
Expanding into new markets

▲Active Projects

Network infrastructure expansion
Hardware/software implementation plans
Disaster recovery testing
Member growth roadmap
Onboarding programs
Silent attrition reduction program
Branch design and experience standards
Targeted drip campaigns
Service review book
Automation initiatives

Hiring Activity

Steady65 roles · 25 in 30d

Department

Finance

Ops

Sales

Marketing

Engineering

Support

Security

Collections

Seniority

Mid

Intern

Senior

Junior

Director

Manager

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About Citadel Credit Union

Founded in 1937, Citadel Credit Union is a not-for-profit financial institution serving the Greater Philadelphia region, including Bucks, Chester, Delaware, Lancaster, Montgomery, and Philadelphia counties. The credit union offers deposit accounts, lending products, business services, and wealth management to hundreds of thousands of members. With approximately 501–1,000 employees across corporate and retail locations, Citadel operates a hybrid staffing model and is actively expanding its regional footprint. The organization prioritizes community engagement and member retention as core operational priorities.

HeadquartersExton, PA

Company Size501–1,000 employees

Founded1937

Hiring MarketsUnited States

Frequently Asked Questions

What is Citadel Credit Union's asset size?

Citadel Credit Union has $6.5 billion in assets and serves hundreds of thousands of members across six Pennsylvania counties.

Where is Citadel Credit Union headquartered?

Citadel Credit Union is headquartered in Exton, PA, and serves the Greater Philadelphia region including Bucks, Chester, Delaware, Lancaster, Montgomery, and Philadelphia counties.

What is Citadel Credit Union's tech stack?

Citadel uses Encompass for loan origination, Microsoft 365 and Office for productivity, Azure and Azure DevOps for cloud infrastructure, Active Directory for identity management, and Citrix for virtual delivery.