Chelsea Piers Tech Stack

Sports and fitness complex with 28 acres across Manhattan and Connecticut

Spectator Sports New York, NY 501–1,000 employees Founded 1995 Privately Held

Chelsea Piers operates a large-scale physical sports and fitness venue spanning Manhattan and Stamford, drawing 4.1 million annual visitors. The tech stack is lean—Microsoft 365, NetSuite, Zoho CRM, and Toast—focused on operations and point-of-sale, not custom development. Hiring is operations-heavy (42 ops roles) with junior-skewed seniority mix, and active projects center on facility management (deep cleaning, equipment upgrades, capital planning, inventory), not product innovation. Pain points cluster around operational friction: staff retention, cleanliness complaints, reporting efficiency, and scheduling disruption—all typical of multi-tenant venue management at scale.

Tech Stack 15 technologies

Core StackActive Directory NetSuite CMMS Microsoft Office Zoho Dash Toast Teams Zoho CRM Excel PowerPoint Outlook Word Microsoft 365 SharePoint

What Chelsea Piers Is Building

◆Challenges

Equipment and studio upgrades
Class attendance
Staff training and retention
Improving reporting efficiency
Minimizing disruption to operations
Inefficient it processes
Member complaints about cleanliness
Facility repairs scheduling
Inventory management challenge
Inventory accuracy

▲Active Projects

In-venue marketing initiatives
Marketing programming for the canteen
Equipment and studio upgrades proposals
Member events
Support capital allocation process
Automating data pipelines
Deep cleaning of floors, carpets, turf, windows, fitness equipment
Capital projects and expansions
Promotional campaigns alignment
Summer camp engagement

Hiring Activity

Steady70 roles · 30 in 30d

Department

Ops

Operations

Healthcare

Marketing

Sales

Sports

Aquatics

Finance

Seniority

Junior

Mid

Manager

Lead

Director

Senior

Notable leadership hires: Camp Director

Company intelligence

Find more companies like Chelsea Piers by tech stack, pain points and active projects

Get started free

About Chelsea Piers

Chelsea Piers is a 28-acre sports and recreation complex anchored in Manhattan (between 17th and 23rd Streets on the Hudson River) with additional facilities in Stamford, Connecticut. The complex features indoor ice rinks, a 75-foot pool, a golf driving range, a 40-lane bowling center, gymnastics facilities, fitness classes, and event spaces. The organization serves sports enthusiasts and families, operates youth programming, and hosts corporate events and banquets. Annual visitation exceeds 4 million. The company is privately held and headquartered in New York.

HeadquartersNew York, NY

Company Size501–1,000 employees

Founded1995

Hiring MarketsUnited States, Canada

Frequently Asked Questions

What is Chelsea Piers' annual visitation?

Approximately 4.1 million visitors per year. The complex spans 28 acres across Manhattan (Piers 59–62) and Stamford, Connecticut.

What tech does Chelsea Piers use?

Primary stack: Microsoft 365 (Teams, SharePoint, Office), NetSuite (ERP), Zoho CRM, Toast (POS), and Active Directory. CMMS for facility management and Dash for analytics.