Chartway Credit Union Tech Stack

Member-focused credit union with 230,000+ accounts serving Virginia Beach area

Financial Services Virginia Beach, VA 501–1,000 employees Founded 1959 Nonprofit

Chartway is a nonprofit credit union operating traditional and digital banking services across branches and mobile/online channels. The tech stack is heavily Microsoft-dependent (Office, SharePoint, Active Directory, Power BI) with emerging infrastructure modernization — adopting Nutanix and Azure while maintaining on-premise virtualization (VMware, vSphere). The hiring mix skews ops-heavy (12 roles) with smaller engineering and data teams (4 and 1 respectively), and active projects center on call-center workflow, process automation, and vulnerability management, suggesting internal friction around operational efficiency and security hardening.

Tech Stack 29 technologies

Core StackJira Lucidchart ServiceNow Canva Active Directory Power BI Tableau Adobe Creative Cloud VMware Windows Server PowerPoint Word Excel Scrum LexisNexis Westlaw Cision Everbridge SharePoint Visio Microsoft Office Dell VxRail vSphere ESXi vCenter Pure Storage

AdoptingNutanix Azure Nutanix AHV

What Chartway Credit Union Is Building

◆Challenges

Compliance with bank secrecy act
Call center bottlenecks
Driving first-purchase behavior
Automating vulnerability scanner updates
Automating ticket creation for vulnerabilities
Streamlining workflows
Improving reach and impact
Incomplete service mapping for critical apps
Incident response
Process automation

▲Active Projects

Service mapping project
Capstone presentation to senior leadership
Call center workflow improvement
Member satisfaction improvement
Process diagram for beam submissions
Process automation design
Contract lifecycle management system implementation
Contract playbook creation
Advocacy program plan
Vulnerability management automation & optimization

Hiring Activity

Steady35 roles · 10 in 30d

Department

Ops

Engineering

Finance

Sales

Support

Communications

Data

Executive

Seniority

Mid

Intern

Junior

Manager

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About Chartway Credit Union

Chartway Credit Union serves over 230,000 members across its branch network and digital channels in the Virginia Beach area. As a nonprofit, the organization operates banking, credit, and deposit products alongside community investment programs (the Chartway Promise Foundation has raised nearly $15 million to support children facing medical challenges). The current workforce spans 501–1,000 employees. Operations and compliance dominate the active project backlog, with parallel focus on modernizing underlying infrastructure and automating repetitive processes.

HeadquartersVirginia Beach, VA

Company Size501–1,000 employees

Founded1959

Hiring MarketsUnited States

Frequently Asked Questions

What is Chartway Credit Union's tech stack?

Chartway runs Microsoft Office, SharePoint, Jira, ServiceNow, Power BI, and Tableau for core operations. Infrastructure relies on VMware, vSphere, Dell VxRail, and Pure Storage on-premise. The organization is adopting Nutanix and Azure for modernization.

What is Chartway Credit Union working on?

Active projects include call-center workflow improvement, member satisfaction initiatives, process automation design, contract lifecycle management, vulnerability management automation, and service mapping for critical applications.