Global insurance services and claims platform with expanding tech infrastructure
Charles Taylor operates a multi-geography claims and insurance services business serving complex risk profiles, with 3,000+ staff across 120+ locations. The tech stack is heavily Windows/Office-based with Salesforce, OnBase, and Azure infrastructure; they're actively adopting Microsoft Fabric while migrating away from Azure SQL variants—a pattern consistent with consolidating data platforms. Current hiring spans support, ops, and construction alongside a smaller engineering footprint, with active projects in cloud transformation and TPA partnerships signaling infrastructure modernization.
Notable leadership hires: Technical Director
Charles Taylor is a global insurance services and claims management firm founded in 1884, headquartered in London. The company operates across 30 countries with particular strength in complex claims resolution, third-party administration (TPA), and liability underwriting. Core service lines include claims solutions, insurance technology platforms (OnBase, Xactimate), and management consulting for mid-market and enterprise insurance clients. Revenue and scale are driven by multi-geography presence and specialist teams in construction, healthcare, and liability segments.
Windows, Microsoft 365, Salesforce, OnBase, Azure (compute, Monitor, Advisor), Jira, Postman, Selenium, SQL, and testing tools (TestRail, Cypress). Currently adopting Microsoft Fabric and migrating from Azure SQL variants.
Cloud transformation projects, TPA partnership expansion, UK liability business development, construction defect assessment, structural evaluations, and RFP/proposal capability building across claims and insurance management lines.
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