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Charles IT Tech Stack

Compliance-focused managed IT services for regulated industries

IT Services and IT Consulting Middletown, CT 51–200 employees Founded 2006 Privately Held

Charles IT is a 15-year-old managed services provider serving regulated industries across the Northeast. The stack—ConnectWise, Datto, Cisco, Microsoft 365, Azure, and Intune—is classic MSP infrastructure, but their active project list reveals a shift toward higher-complexity work: hypervisor migrations, email platform consolidations, and compliance-focused network overhauls. Hiring velocity is accelerating across sales and support (7 roles each), while pain points cluster around longer sales cycles and scaling operations—typical signals of a services firm moving upmarket into larger, higher-touch deals.

Tech Stack 25 technologies

Core StackCisco HubSpot VMware Intune Active Directory Windows Server Microsoft Exchange Hyper-V Linux ConnectWise Cisco Meraki Datto Microsoft 365 macOS Azure Microsoft Endpoint Manager Exchange Online SharePoint Word Excel Outlook PowerPoint Microsoft Office SQL Windows
ReplacingHyper-V VMware Microsoft 365

What Charles IT Is Building

Challenges

  • Continued growth
  • Longer sales cycles
  • Complex business needs
  • High-value opportunities
  • Scaling support for growing client base
  • Identifying new business opportunities
  • Complex sales cycles
  • Compliance requirements
  • Scaling hr operations
  • Legacy hypervisor migration

Active Projects

  • Hypervisor replacements and migrations
  • Email platform migrations to microsoft 365
  • Network infrastructure upgrades and complete overhauls
  • Designing compliance-focused it solutions
  • Client discovery and evaluation
  • On-site deliveries and drop-offs
  • Client discovery meetings
  • Network infrastructure overhaul

Hiring Activity

Accelerating20 roles · 10 in 30d

Department

Sales
7
Support
7
Engineering
4
Ops
3
HR
1

Seniority

Senior
12
Junior
5
Intern
3
Manager
1
Mid
1
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About Charles IT

Charles IT provides managed IT services and compliance consulting to mid-market companies in highly regulated industries, particularly healthcare and government contracting. Founded in 2006 and based in Connecticut, the company specializes in disaster recovery, cloud migration, cybersecurity, and regulatory compliance (HIPAA, CMMC, DFARS). Their service model combines 24/7 support and on-site delivery with proactive infrastructure management. Current work focuses on hypervisor replacements, Microsoft 365 migrations, and network redesigns for clients with complex compliance requirements.

HeadquartersMiddletown, CT
Company Size51–200 employees
Founded2006
Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does Charles IT use?

ConnectWise, Cisco, Datto, Microsoft 365, Azure, Intune, VMware, Active Directory, SQL, and Windows/Linux environments. Also deploying Copilot for Microsoft 365.

What industries does Charles IT serve?

Highly regulated sectors including healthcare (HIPAA), government contracting (CMMC, DFARS), and other compliance-heavy verticals. The company markets itself as 'the Northeast's compliance expert.'

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