German home shopping broadcaster with multichannel retail operations
CHANNEL21 is Germany's third-largest home shopping network, operating since 2001 across TV, social commerce, and e-commerce channels. The tech stack is operations-focused (Excel, Linux, Java, Jira, OTRS, DocuWare, Grafana) with no major platform shifts underway, reflecting a stable broadcast and fulfillment infrastructure. Current hiring leans toward operations and logistics roles, aligned with active digitalization and end-to-end process optimization initiatives.
CHANNEL21, based in Hannover, operates a multichannel retail business centered on home shopping TV broadcasts combined with growing online and social commerce channels. The company sells beauty, wellness, jewelry, household, kitchen, and garden products under house brands. Since 2001, it has scaled across traditional TV formats and digital platforms, now managing inventory, fulfillment, and customer-facing operations across these channels. The organization spans approximately 51–200 employees and is structured as a partnership.
Excel, Linux, Windows Server, Java, Jira, Confluence, Postman, OTRS (ticketing), DocuWare (document management), and Grafana (monitoring). No adopting or replacing initiatives are active.
Digitalization and automation of operations, end-to-end customer journey process development, TV show concept and management, sales strategy development, and inventory monitoring systems.
Other companies in the same industry, closest in size